Groundwire: VoIP SIP Softphone

Push notifications now fail every time. Was working fine before the update. Also, the icon shows a number of missed calls or voicemails, doesn’t go away after viewing calls or even deleting all messages and voicemails.

Been using this App for years, like more or less since day one. But mostly on an iPad! And after all these years, there‘s still no iPad UI! This software on an (old) iPad makes a great desk phone, particularly in combination with a BT handset or headset. So pretty please, make this a universal app, how hard can it be?🙏🏻

Great product, but since the latest updated the transfer button and attended transfer buttons are no longer available. Is this feature still available?

Hasn’t worked correctly since the day I was forced to adopt this app about 60 days ago. Long hours spent with tech support have only resulted in minor improvements. Drops calls constantly, & cuts off voicemails every time.

Provide an option to choose a different icon

I have been using this for years on android and iOS and it’s by far the best soft phone.

There have been a lot of cosmetic as well as under the hood improvements lately, and I have to say I’m impressed

I’m very frustrated with this APP as of late. Missed or severely delayed texts & calls that don’t even show on my missed calls. I’ll need to find another solution for a VOIP.

9/17/2024 UPDATE: I uninstalled the app on both iPhones and redownloaded the app and configured it all over again. Everything is working as it should now! Original negative review below. I’ve been using this app for almost a year with VOIP.ms. Something must have happened recently, because as soon as I close the app, the device shows “No Registration Found” within my VOIP.ms account. However, if I open the Groundwire app back up and go into settings, click Save, then the app is registered again within my VOIP.ms account. Once I close the app, the app is unregistered again. Basically, it’s not working. I would have to leave the app open 24/7 in order for the app to stay registered so I can take calls. Even if I leave the app running in the background, it still does NOT work. This is happening on 2 iPhones I use. It must have been a recent app update that broke it. PLEASE FIX! I will update my review to 5 stars if the developer can fix this issue.

I got the app working and registered and was amazed at how easy it was to get everything up and running but I was wondering why even though the app was configured to use push notifications to keep inbound calls working I would not receive any phone calls if the app was closed or in the background. I discovered that my particular service has both IPv4 and IPv6 available and when on mobile data my phone automatically connects with IPv6 as that is the preferred protocol. Would be nice if there would be an update to support that in the future. For now I have to keep the app on “normal” instead of push so sacrificing some battery life just to have inbound calling.