hear.com HORIZON

Hi, This is an FYI to both the app and hearing aids developers. I am seeing intermittent start up connection to Bluetooth. It happens on about 10% of startups. I see the blinking (not connected) Bluetooth icon on the app…but receive the fully charged 3 tone audio signal when tapping on each hearing aid icon on the app. My hearing aids are NEW…still in the 45 day trial. I am also sending this to my Hear.com agent to hopefully get them involved…or at minimum to document the issue. I am trying to be proactive with a product I need. I understand that this hardware, software and wireless technology makes end users like myself “your beta testers”.

Very difficult to change from universal to tv. Tv is inadequate.

I’ve had this horizon app for several years now. But I can’t run the application anymore. Not sure what to do next. Figured if I leave a lousy review that someone at Hear.com can help me. I deleted the application from my iPhone then reinstalled it.

So far I haven’t been able to use the app to do anything but turn volume up and down on my hearing aids. App will not connect with hear.com telehealth so I can figure out why left aid does not work.

I keep hoping and listening for settings that will allow me to better understand and improve the hearing experience.

I have had the hearing aids for about two years now and love them, and what is really great is the improvement of the app itself it makes the adjustments so much easier to access and use. We went to an orchestral concert at Christmas and to hear the music with the aids set for music was outstanding! Thank you for making this possible!

Not detailed enough to customize for different environments and changes in hearing. I’m not satisfied or impressed, to simple and juvenile.

I was a septic about this purchase of hearing aids. Best thing I’ve done. They worked with me for then set up and working and it’s so convenient working them with the app. I LOVE my Horizon Hearing aids. Thank you Hear.com!!

This app functions so week and it’s so easy to use….thanks and nice work hear.com On a side note, hear.com as the service and hearing aids on the market as they are partnered with Signia Hearing. I’ll never use anything different.

When (if ever) will an Apple Watch interface be added so that the devices can be controlled and adjusted without directly using the iPhone app?