InstaShop: Groceries & more

The support is very bed no way to contact them for urgent request. I reported an issue for 5 times and never get the feedback!

Нет доставки по Хургаде((( когда уже будет?

Ужасное приложение. Магазины постоянно недовозят продукты, поддержка не нормально обрабатывает обращения, пишу весь день по заказу, нет ответа, невозможно посмотреть историю переписки, никакого контроля!

When you have a order and after 2,5 hours of waiting and trying to call to thry support you will try cancel you order but they can’t do it. And they will call you and tell why they can’t cancel you order. They don’t think about client. No recommend to use this service

No control, app is not developed good, same problems every time with missing orders, I one bill can be 5-6 missing items always!!!

Лучшее приложение 👍🏻👍🏻👍🏻 рекомендую всем 👍🏻👍🏻👍🏻

Actually I’ve order product here 2times, from the same supermarket”Choithrams” in Dubai Marina.From this shop to my house 5-10 minutes by walk,2 mins with bike. First time I order food,and except of promised 60 mins waited 85 mins ,then I report about it and got email with “sorry,we are working hard” and yesterday when I order second time was exactly the same problem,I report second Time and got exactly the same email “sorry,we are working hard to inprove” So I’d never recommend this service which charged me for delivery and late every time.Better just call to shop and take free delivery by supermarket, or you come to shop pick what you need, pay and in 30-60 mins they will bring your order.Never upload this service

Noh clue on customer service ? Awful service and team ..I do not recommend you to use it.. 5aed fees for each order …prices not right .. better to order from lulu or carrefour express available..

By chance I have discovered that prices in the app are higher than in the same shops. This is not acceptable

I encountered an issue where my order went through until the payment stage (tabby payment), but then it’s not showing that I’ve placed an order. While there is an option to report without an order number, no one has reached out to me with that option. To get a response, I had to refer to my previous order from another store, and it’s been more than 24 hours without any updates. Everyone i talked to told me that they’ll call me back but no one called me back for updates, it’s me who keep calling them to get an answer. I had placed my trust in your assurance, and the lack of communication and technical support has made this situation frustrating and unsatisfactory. This needs to be addressed.