LibreLinkUp

I have struggled to get connected. When we finally got connected we keep losing connection.

Very hard to put in passwords

Trouble connecting with the App. No way to set up because of no connectivity. Triangle with an exclamation point. Spoke with the call center twice for an hour & a half at least. Constantly losing connection with Libre3. Constant alerts. Disappointed so far. Essence insurance mandated this change from Dexcom. Did not have any of the same difficulties. It has been just a week…maybe it will get better.

My diabetic husband has broken so many bones w/o insurance finally, got it & able to get this device. Lifesaver!

Pat has diabetes

Yesterday my app froze on the orange link up screen. I tried turning Bluetooth off and on. It still didn’t work. I waited over night and tried again. Still nothing. I deleted the app this morning and reinstalled it On signing in it says wrong combination. I tried several times. I use the forgot password link. It says a link to reset has been sent. I tried four times in last hour but still no link received. My husband has been put on medication that makes his blood sugar levels extremely erratic. This is a wonderful app that has worked well for us until now. I hope to be able to use it again soon.

This app does 2 things. I LOVE that I can tap any point in the last 12 hours and I see what that number was at that minute. This should be in Libre 3 app. The second thing it does is “track 2 weeks of GLUCOSE EVENTS”. Spent over 2 hours on phone with tech support because the help session doesn’t explain what those are. They are only hi and low values/alerts. She FINALLY read me the info from somewhere else. If they inserted “hi and low” into their help section info I would have said to myself, “I don’t have any”. And yes, when I click on “Logbook” it says “No logbook entries.” Requested they add those 3 words “hi and lo” to their help pages for this app. Let’s see if they reply and if it gets done.

Just combine the functionality of this app with Libre 3 app so I don’t have to keep bouncing back and forth. Por exemplo, this app allows you to drag line along timeline to correlate precise time and BG value, but L3 app can’t. How about options to change this timeline to 24 hr, 3, 7, 14 days and drag line to see wider historical view. If it does that, then make it more intuitive so old farts like me can figure it out. Cheers.

We are senior citizens. There are way too many hoops to jump through. Not seamless and not user driven

App keeps glitching keeps going back and forth and won’t stop deleted the app and uninstalled it still nothing