LINKcat Mobile

It worked for a while and I could at least see my holds and checked out items. Now I can’t do anything. Either there is an error message or literally nothing happens at all when I click on the main page sections.

This is the worst app I’ve ever used. If it’s not one issue, it’s a dozen others. It literally doesn’t work - EVER.

Update does not work. Cannot use Place Hold button. Useless.

Been pretty flawless for years until a few weeks ago. Now it rarely if ever shows my checkouts and any actions like renewals result in glitches and crashes. Please fix!!

It's fine when it's working, which is rare. I've had to constantly log in & out to be able to search. Now today it's not recognizing my login at all. Using the website via desktop is fine. This app is always full of bugs. More of a pain to use it than anything.

I love the features of LINKCat— obviously can search and place books on hold, renew material, save me an extra trip to the library, etc. However, it is the slowest app I have ever used. It takes forever to load, it makes me resign in almost every time I use it, and it claims my username or password are incorrect every other time.

The app has most of the basic features users would expect, except for user lists being completely missing. However, the UI feels like it was developed a decade ago. A couple examples: When opening an activity from the dashboard, there’s a very weird and unintuitive transition as a navigation controller appears, and when we press back to return to the dashboard. Also, it takes one tap from the homepage to open local newspaper indexes, and two taps to see what books I have on hold, even though seeing what books I have on hold is a *way* more common activity for an average library user. Finally, if an item is on hold and can’t be renewed, the renew button is still visible, but when it is clicked an alert pops up saying that the item can’t be renewed. Why show this button in the first place? It makes no sense. In general, this would be better laid out as a tab bar application, with the dashboard being a tab (or even some dashboard activities having their own tabs, like checked out and holds) and the other activities on the home screen that are most commonly used as other tabs. Also, the “keep signed in” checkbox is only intermittently effective, I’m sometimes logged out after I use the app.

The app is so much better with the recent update. I love the linked accounts - makes my life as a mom much easier. The app is still a little on the slow side, but I can deal with that.

Thank you

Since last update having lots of issues logging in, keeps kicking me out and unsaved all my saved books very frustrating