MightyCall Classic

So far I am enjoying and it is useful for my business

Since the update I can’t send links via text to anyone, nor can I speak to anyone on the cellphone when I pick up the business line. I can hear them fine but they can’t hear me. Waste of money since most of the calls are coming from advertising costs to get customers. I’m starting to look for an alternative

Do not use this India based service! your calls and information are not secure they will sell your information to anyone including competitors.

So incredibly glitchy and frustrating to try and work with.

The system is better than the APP. The APP does not allow the user to manage call flow so I am constantly having to log into the web version from my phone. The system itself is pretty glitchy. We miss many calls a week from the wrong phones ringing or certain phones not ringing at all. If someone sends a call to voicemail on the call list, then the other phones don’t / stop ringing. I’m experimenting with whether having a call phone on “do not disturb” does this as well. The webcalling feature is unusable and caused us to miss two days worth of calls when we attempted to use it. It gets confused when calling several numbers at once. The call recording function works well. As long as I stay awake 24/7 and monitor it for glitches then it’s great. Customer service is nice enough and helpful mostly. I just had to stop using several features and “dumb it down” to basic call forwarding. This system has potential.

We have been using mighty call for some time now and it has helped to manage our growing call volume, but it is far from perfect. I understand there will always be bugs and there are fixes, but it seems like every time there’s an update a new bug or error happens that takes longer to get fixed. Like missing journal history in the app, calls dropping all the time, poor call quality and calls being sent direct to voicemail/hang up even though there’s at least one person assigned and available to take calls. The app and website are what we need for our call management, but it needs to work better for us to be satisfied with the service. We will be looking for an alternative to cover our call management needs.

Overall, Mightycall is a great app, but it has so many bugs, sometimes I have to reinstall the app because there are errors trying to connect, so I cannot see the past calls or SMS, it happens almost every week and it’s getting annoying. It’s absolutely a cache problem, I’m using this app on my iPhone 11 Pro Max I hope they fix it soon! UPDATE: They did fix it, but I’ve found some other details that they are fixing! Customer service is great and that’s what really counts, if you have problems they’ll do their best to fix it soon.

I have been using mightycall with several businesses for the past 3plus years. They used to be very professional and prompt to address issues. I think currently they are getting too big to handle their clientele and their app is extremely unstable! When I call in to explain my issues they try to shhh me by offering a 17 dollar credit. If you want a VOIP system this is NOT the one I’d go with! Try GoTo. Their pretty stable and don’t have many connection issues!

I updated the app yesterday, hoping it would fix the bugs with calls, but all it did was remove my call history, including voicemails. I still don’t see any calls from after I updated either.

I got MightyCall for my business and the app was a selling point on going with MightyCall. Since then I have struggled with both the app and the desktop version of the program. It does what it says by allowing me a separate number for my business and routes calls accordingly. The problem is in calling people back, listening to voicemails, etc. The app does not work flawlessly and just recently, the app got an update that has taken away the only way I had at listening to voicemails or responding to texts through the app. The journal feature does not work on my phone so it’s useless. Hope they get all of this worked out and get the system useable.