---
title: "My One NZ - Отзывы, Доход и Загрузки приложения in Новая Зеландия | Apple App Store"
description: "It’s super easy to stay in control of your mobile and broadband services with My One NZ.  • Check your usage – data, mins & TXTs • Pay a bill or top up a prepay mobile • Buy and manage Add-Ons • View "
---

# My One NZ — Новая Зеландия
> My One NZ for One New Zealand

![My One NZ App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/4b/af/4f/4baf4fd5-f3da-6889-650e-5e9a29b38062/OneIcon-1x_U007ephone-0-1-85-220-0.png/434x0w.png)

**Developer:** [One New Zealand Group](https://apptail.io/ru/developer/one-new-zealand-group-IjV) (Новая Зеландия)
**Category:** Utilities
**Rating:** 2.0/5 (3,658 ratings)
**Price:** Free
**Bundle ID:** nz.co.vodafone.MyVodafoneApp
**Store:** Apple App Store
**Country:** Новая Зеландия
**Version:** 8.0.0 (released 2026-05-18)
**Original Release:** 2010-10-18
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/nz/app/app/id370880990)
**AppTail Page:** [https://apptail.io/ru/app/my-one-nz-ZBIc/new-zealand](https://apptail.io/ru/app/my-one-nz-ZBIc/new-zealand)

## My One NZ Description
It’s super easy to stay in control of your mobile and broadband services with My One NZ.

• Check your usage – data, mins & TXTs
• Pay a bill or top up a prepay mobile
• Buy and manage Add-Ons
• View your billing history over the last year
• Grab Prepay Daily Deals, refreshed every 24 hours
• Rewards - enjoy amazing deals and exclusive experiences across Aotearoa with discounts, early access and more.

## My One NZ Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/03/bb/cb/03bbcba8-8dbe-0c45-2024-466ed74c1763/04366dae-d217-42ea-be14-80fc29a06828_6.5inch_1284x2778_1.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/04/4b/11/044b11b2-931f-d141-c5cf-c3753629f61b/0193d125-d882-4c5f-94e7-320feb1ef93c_6.5inch_1284x2778_2.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/a0/e5/dd/a0e5ddad-4076-36a7-1588-b3ea049a0ee2/5285f1f3-b215-465b-8037-d47879782e53_6.5inch_1284x2778_3.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/a4/f7/fd/a4f7fdea-12b7-4851-9c33-4574919fc7bc/77298075-ddda-4ee3-8a5a-3fbe95bbec60_6.5inch_1284x2778_4.jpg/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/1f/6e/4e/1f6e4e1a-de0c-42a0-dbfa-35d4ed4a7b84/fe9f0f84-4cd2-450f-9422-0c9665530b4b_6.5inch_1284x2778_5.jpg/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/b5/d7/43/b5d743ff-7c13-f720-2afc-6889070e8a66/43a60b50-d75b-4286-a3aa-7d8dababdcc3_6.5inch_1284x2778_6.jpg/1284x2778.png)

## My One NZ Rating Breakdown in Новая Зеландия
- 5 stars: 524 (14%)
- 4 stars: 257 (7%)
- 3 stars: 224 (6%)
- 2 stars: 261 (7%)
- 1 stars: 2,392 (65%)

## My One NZ Reviews in Новая Зеландия

### *---- "The most basic App"
Disappointed that I have signed in with ONE. The app does not resemble the pictures in their help guides. 
Trying to setup a direct debit electronically but alas to no avail. Chat bot is hopeless and gets stuck in a loop causing more frustration which I happily take out on the human who answers the phone considering this is the whole scenario I was trying to avoid. Constantly put on hold while finding answers to basic questions. In summary. App appears to have been designed and layout created by a toddler
-- Jrod was taken, 2025-01-08

### **--- "Irritated"
Data sera says ‘an error has occurred. Pull to retry’ but nothing fixes it.
-- Irritated947, 2025-01-08

### *---- "Literally bum"
They literally are so useless
-- Taytays2002, 2024-12-19

### *---- "Forced not choice"
Born in New Zealand I find it disturbing and disrespectful to force Maori language on people, it should be a choice, as it it every other country in the world. To not have translated what is said in emails etc, by random words and not saying hello, or calling this country by its known world wide name, which people will be able to say. One ethnic group is not above any other, that would be considered racism. Other countries let you choose, why must people here have it thrown at them, it’s getting worse. You’re called One New Zealand, that’s our name, each to his own ethnicity.
-- 🚫👎🏼👎🏼👎🏼, 2024-12-13

### *---- "App Glitching cost me $$$"
I tried to top up on Flexiplan but app froze then came up with error message unable to complete the process. Tried twice more and succeeded on 4th attempt. 6 hrs received 2 texts stating my plan had uodated. Checked my credit card and had paid twice.
After talking to customer support I decided to remove my credit card from their system. Now the app won’t let me do that. Spoke to customer support who removed it at their end but the card still shows on the app.

Do NOT trust this app … it will hold your credit card and you may pay more than once
-- pukemason, 2024-12-12

### *---- "DO NOT BUY ONE NZ!!!!!"
WARNING! Do not purchase this service. I had bought a total of 40$ worth of CREDIT! I had check my account detailed usage and it was set to be at a total of 7.20$ spent. BUT! My balance is now at 1.20$? When I called customer service, I had apparently used all my TXT and CALLS. I hadn’t, unless their own APP that THEY designed is INCOMPETENT!!!! Where did the rest of my credit go?! Will I get a refund? Probably not. It was MY fault for CHOOSING One NZ stay safe and choose a different service!!!!!
-- the truth 097, 2024-12-03

### *---- "This app is a SCAM. And is fraudulent."
Firstly the rates when your plan is on hold are wild 50 cents per megabyte which is wayyy to much then you have the bugs which appear to just make money vanish I topped up $35 after flexing my plan they charged my card then gave me nothing for it no data texts or mins then refused to give me a refund or give me the plan that I purchased which means that they effectively sold me nothing which if I’m not mistaken is fraud
-- Ben Lawson 08, 2024-12-01

### *---- "Pure garbage"
Waste of time just links you back to there website
-- apd_photo, 2024-11-29

### *---- "Doesn’t work"
‘My one nz unavailable’ has been error message over a month. I can’t check my account balance or anything it’s totally hopeless. Have re-installed and same error. Have recently left this company and trying to close off my account Will never come back to Vodafone it’s the worst company in New Zealand
-- doll baby blush, 2024-11-19

### *---- "No idea on customer service"
One NZ is not the same provider as Vodafone. It was apparently just a branding change. But they are clearly a whole different company. Vodafone had such great customer service.  They used common sense.  They were on your side and looked after you. One NZ have no clue, don’t see the big picture when it comes to customer service. I received appalling care, a total runaround and a waste of time.
-- Wahine : ), 2024-11-16

### *---- "Internet connection"
They are useless, slack and their customer service is piss poor. I’ve tried telling them it’s the Chorusbox that’s not working but they still insist on me troubleshooting. They’re so dumb they think you can troubleshoot the problem but hello, you need the internet doh.
-- Bron…………., 2024-11-14

### *---- "Terrible App"
I have tried repeatedly to add a prepay service to the app but it never works. 

I have contacted customer service 5 times to no avail. Every time they say there is an error on their side too and end the chat with nothing sorted.

I’m seriously considering switching to Spark.
-- Bridgette 2001, 2024-11-10

### *---- "My one nz app"
This is useless and customer service!! I tried to open the app to see my Phone plan but it keep saying add service I called and emailed customer service they me I need to wait at least 24hours to see my phone plan in the app. More than 48hours already still the same!!! You guys need to check app. I made a wrong decision on switching from 2DEGREES. I thought ONE NZ is better but nahhh is a big mistake!!!
-- YanYan_98, 2024-11-03

### *---- "Dose not work"
It dose not work and by the looks of the reviews it’s been like this for a long time
-- Seeker.1997, 2024-11-01

### *---- "Useless app"
Have reset my password twice double checked the spelling and it still doesn’t recognise my password.
-- Sara24.bdjshs, 2024-10-31

### *---- "Acceptable useless staff plus terrible service."
They employed the staff who got no common sense, no customer service, no communication skills, no correct information to be delivered, no patience, no listening, no responsible to solve customer’s issue. Just wondering how the business can be existing on earth!
-- Someone need to speak up, 2024-10-30

### *---- "scamming thieves"
stole $20 and refused a refund switching to 2degrees!!
-- _Z00ra_, 2024-10-24

### *---- "Doesn’t even need an explanation"
ONE STAR! for screwing kiwis over!
-- katsadgirl, 2024-10-21

### *---- "Too hard to navigate"
You can’t find anything and get redirected to the website for one wallet and back to the app without any option of getting access. The latest installed version 7.3.0 does not show any tiles despited having added my account…..
-- NZFlyer1, 2024-10-15

### **--- "Sometimes worst experience ."
Seems good but sometimes it freezes and even the money top up is not added to the balance and text messages popping up saying that you credit is too low to purchase this plan. I’m really disappointed when encountering this issue.
-- Ice bee ranger, 2024-10-08

[View all My One NZ reviews and detailed analytics on AppTail](https://apptail.io/ru/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## My One NZ Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Топ бесплатных | Новая Зеландия | Utilities | #6 |
| Топ бесплатных | Новая Зеландия | Overall | #86 |

## My One NZ Discovered Keywords
- data
- vodafone nz
- my vodafone new zealand
- my vodafone
- voda
- vodafone app
- vodafone australia
- my vodafone australia
- vodafone
- free data

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## My One NZ Available In
- [Новая Зеландия](https://apptail.io/ru/app/my-one-nz-ZBIc/new-zealand)
- [Австралия](https://apptail.io/ru/app/my-one-nz-ZBIc/australia)
- [Китай](https://apptail.io/ru/app/my-one-nz-ZBIc/china)
- [Соединенные Штаты](https://apptail.io/ru/app/my-one-nz-ZBIc/united-states)
- [Япония](https://apptail.io/ru/app/my-one-nz-ZBIc/japan)
- [Республика Корея](https://apptail.io/ru/app/my-one-nz-ZBIc/south-korea)
- [Канада](https://apptail.io/ru/app/my-one-nz-ZBIc/canada)
- [Гонконг (САР)](https://apptail.io/ru/app/my-one-nz-ZBIc/hong-kong)
- [Тайвань](https://apptail.io/ru/app/my-one-nz-ZBIc/taiwan)
- [Филиппины](https://apptail.io/ru/app/my-one-nz-ZBIc/philippines)
- [Таиланд](https://apptail.io/ru/app/my-one-nz-ZBIc/thailand)
- [Сингапур](https://apptail.io/ru/app/my-one-nz-ZBIc/singapore)
- [Индонезия](https://apptail.io/ru/app/my-one-nz-ZBIc/indonesia)
- [Малайзия](https://apptail.io/ru/app/my-one-nz-ZBIc/malaysia)

---

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