---
title: "My TELUS - Отзывы, Доход и Загрузки приложения in Канада | Apple App Store"
description: "With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you.  E"
---

# My TELUS — Канада
> Manage your services in a snap

![My TELUS App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/6c/8a/78/6c8a78be-9dc4-f38a-a6f7-2ba816985c2d/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/434x0w.png)

**Developer:** [TELUS Communications](https://apptail.io/ru/developer/telus-communications-hLR) (Канада)
**Category:** Utilities
**Rating:** 3.5/5 (14,420 ratings)
**Price:** Free
**Bundle ID:** com.telus.myaccount
**Store:** Apple App Store
**Country:** Канада
**Version:** 5.6.0 (released 2026-03-24)
**Original Release:** 2012-07-30
**Languages:** English, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Maltese, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Romanian, Russian, Chinese, Slovak, Slovenian, Spanish, Swedish, Turkish, Turkmen, Vietnamese

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id543953973)
**AppTail Page:** [https://apptail.io/ru/app/my-telus-UrK/canada](https://apptail.io/ru/app/my-telus-UrK/canada)

## My TELUS Description
With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you.

Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go.
 
Easily access your account to:
Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments
Check account balances
Update your profile
Learn about special offers and rewards 

Mobility customers can: 
Monitor monthly data, text and voice usage with Siri Shortcuts
Download and view past bills
Set data limits and turn overage protection on or off
Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass

Home Services customers can: 
Upgrade internet plan
Monitor data usage
Easily manage Pik TV and Optik TV channels, theme packs and premium selections
Manage Wi-Fi

Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think.

Please note: 
My TELUS requires iOS 13.0 or later. 
Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.  
My TELUS is optimized for iPhone.

## My TELUS Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ed/55/20/ed5520ab-e894-dc8f-6bc3-3758b8cc237a/a56fb1a9-bc6e-4d57-9e76-fae585582aa3_4.jpg/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/9d/6b/6b/9d6b6b79-664c-f939-f79a-a422917da8fe/92f59247-8f78-4c0b-86c3-7d9eb0fb7c05_2.jpg/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/6c/57/0d/6c570dc3-14dc-8fe7-c8a3-9871ef1a92da/bfd5e1a2-48ae-4f9f-a02c-87600d671d8e_1.jpg/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a5/6c/4f/a56c4f25-bcc5-2a15-7135-96de97f8a62a/b96879d5-0582-4d0b-a45b-7714e91ed9cd_5.jpg/640x960.png)

## My TELUS Rating Breakdown in Канада
- 5 stars: 6,251 (43%)
- 4 stars: 2,878 (20%)
- 3 stars: 750 (5%)
- 2 stars: 756 (5%)
- 1 stars: 3,785 (26%)

## My TELUS Reviews in Канада

### *---- "Can’t login"
I suddenly can’t login. Tried deleting the app and redownload. Still cannot access the account.
-- 29Mew, 2025-01-02

### ***-- "Overview Change"
There is something wrong with the Overview where it shows the first Plan.  It sort of looks like it is showing usage like it did before but it is wrong (0GB of 0.09 GB used whatever that means) and it only shows one device.  It is not an improvement.   I preferred to see the simplified Overview view of usage by selecting individual devices which I don’t get anymore
-- Lkimsr, 2025-01-01

### *---- "2025 app update"
Now when I login, I cannot see the amount of days I have left on my data, they buried it somewhere,  and made it a really ugly user interface.  It used to be able to track how much you’re using with the ——— amount of days left ———- now just shows and ugly small chart with no days displayed. Highly disappointing and painful to track.
-- Taximark, 2024-12-31

### *---- "No access"
The latest update, mid December screwed up password access into the app
-- Pops VI, 2024-12-31

### *---- "Can’t Login with VPN"
I’m not able to login to the app through my VPN! If I disable the VPN I’m able to login BUT if I re-enable when logged in then am not able to access anything. This app sucks. It used to be fine but you changed something for the worst. You’re definitely going BACKWARDS.
-- hdyfcgigibhi, 2024-12-29

### ****- "Widget gone"
Since ios 18 there is no widget.  This is a pain to launch the app each time to set the security.  When will it be back?
-- Fiona & Lyse, 2024-12-27

### *---- "Not working"
Not working for the last week
-- Qwertfghui, 2024-12-26

### *---- "App is horrible"
Now you can not even run this app with a personal VPN running.  This app sucks.  I should be able to log into my account where ever I want.  Especially if I am traveling like setting a VPN to a location.  I am just going to find another provider.
-- Chris4123, 2024-12-25

### ****- "Very good"
Very happy with the My TELUS app, my eyes hurt a bit from light mode, please consider and add dark mode!
-- roleland101, 2024-12-24

### *---- "Home services"
I was promised "free" home camera services by your agent, but now I'm being charged $86 overdue or $360 to cancel. Loyalty dept says they can't verify the agent's offer and even threatened legal action. This is unfair to a loyal customer of 2+ years.
-- Telus scam, 2024-12-23

### ***-- "App is slow"
I have had the app for years and it is so slow to load. It’s incredibly frustrating.
-- breannenyquist, 2024-12-21

### *---- "Can’t change anything"
I want to change my channel package and the optik TV tab won’t load. “Sorry we couldn’t retrieve you Telus TV information. Try again later” it has said that literally every time I have opened the app and there are no options to speak to an actual person to fix it because Telus is like any other Canadian internet provider, a rip off that you have to accept
-- EvanS0705, 2024-12-19

### *---- "Worst app ever"
Supposedly downloads your bill to your files but then it’s not there.
-- Willandkate, 2024-12-18

### *---- "Terrible update"
Pls return to previous version
-- Sly 1978, 2024-12-17

### ***-- "Rewards page not working"
I want to redeem reward points. The page opens and will allow you to select the option but when you go to redeem, it says to use the app when it’s the app I am using in the first place. 

Please fix this issue.
-- Brandito61, 2024-12-16

### **--- "ILink in the app directing back to the app in AppStore."
Accessing support with app is leading to a loop
-- Geo12456, 2024-12-15

### *---- "Look elsewhere"
Telus has the worst customer service ive ever encountered and the app which they claim is “faster service “ is false and ive been on the phone with them well over an hour.
-- cam7168, 2024-12-14

### *---- "nothing ever loads"
every time i open this app it just recycles the loading animation over and over again. how am i supposed to to anything when i can barely get on the app. ayfkm? given how much money telus rakes in every year, the least they can do is make an actually functional product.
-- Jelly Sempai, 2024-12-13

### **--- "No way to turn off promotional notifications"
App will spam your notifications with promotional services, and there's no way to turn just those off.

It also requires access to certain domains that are used for application tracking to sign in.
-- Randomfrequency, 2024-12-10

### *---- "The Telus App Sucks"
I keep having problems with the app ever since I became a Telus customer. I’m unable to login with my email and password. Even when resetting it or sending the link to my email it doesn’t work! It’s been horrible so far I’m hating being a Telus customer, wait times are over an hour to fix a problem like this it takes them even longer. Might just switch providers…
-- M A R I A I S A W E S O M E, 2024-12-10

[View all My TELUS reviews and detailed analytics on AppTail](https://apptail.io/ru/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## My TELUS Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Топ бесплатных | Канада | Utilities | #8 |
| Топ бесплатных | Канада | Overall | #120 |

## My TELUS Discovered Keywords
- koodo self serve
- koodo mobile
- my koodo
- koodo mobile app
- kodoo
- koodo app
- koodoo
- montelus
- telus mobile
- telus my account

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## My TELUS Available In
- [Канада](https://apptail.io/ru/app/my-telus-UrK/canada)
- [Соединенные Штаты](https://apptail.io/ru/app/my-telus-UrK/united-states)
- [Индия](https://apptail.io/ru/app/my-telus-UrK/india)
- [Мексика](https://apptail.io/ru/app/my-telus-UrK/mexico)
- [Австралия](https://apptail.io/ru/app/my-telus-UrK/australia)
- [Филиппины](https://apptail.io/ru/app/my-telus-UrK/philippines)

---

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