mySolarEdge

Overall good app but would be really great if it would let the user know that the solar system went off. The automatic fuse of the solar system is very sensitive and often switches off because of spikes in the electric grid. As a result the solar system doesn’t produce and sell power to the grid. This may last unnoticed for days unless the user goes to Mysolaredge app daily and checks the status manually. Please improve the app so that it can send push-up notification if the solar system is not operational.

App is not working. Cannot get past the login screen as it fails to move when the “login ” button is pressed.

For over a month now, the app only shows my production ever since the last update. Will not show consumption. Works fine on the web browser but not the app. Please fix..

The app is a bit slow, but it's hardly an issue.....

Frustrated that I still cannot access the battery settings although clearly the functionality is there. When will this be enabled for app users??

Simple to use but has glitches. The production bar chart shows battery discharge as production. It is still dark and my app is saying I have produced 2kWh because my battery has discharged that much! It did not used to show this so something has been changed and results in the error. Please put the formula back to make the bar charts accurate.

Great app when it works. Tells me about usage etc but it won’t let me set my battery to time of use or anything other than the default setting :( most annoying

Update has broken the app again. Do these releases ever get checked?

Firstly; the ability to contact you directly as the supplier and manufacturer of the equipment is deliberately painful and obstructive. Much of the administration, reporting, and monitoring ability of the system is purposefully hidden to the owner (unless you ask for it & still then only accessible via the web portal) and in the hands of the installer as a sales and marketing tool to drive up there potential future revenue. Who owns and pays for the kit out of interest….? On a side: please fix the bug on the layout page so it updates each time you go to it without having to change the period being reviewed.

A great app when it works which is rarely. Display freezes for hours at a time and at weekends is unusable