Newcastle Building Society

App keeps crashing and closing down itself before it goes to log-on screen, tried deleting and reinstalling but still same issue

Open app crashes. Have deleted and re installed same thing. Dog poo

I didn't find out anything about how to manage NBS mortgage via Mobile app or Internet bank. How to make payment via mobile app or Internet bank? How to set up mortgage payment for personalization via mobile app or Internet bank? How to monitor mortgage balance via mobile app or Internet bank? Actually, all above services and functions are really really simple and basic to make mortgage visibility anytime. However, I didn't find out anything about these. So, one star is deserved.

The app is decent to keep track of your savings and LISA balance but would be extremely useful to have a progress bar or a section with a figure to show you how much until you have reached your yearly £4000 amount for the tax year. I can obviously do the maths myself but that sort of interface on the app would make it even better.

Every time I try to log in, the app just crashes. I’ve deleted and reinstalled it, tuned phone on and off etc, but crashes after putting PIN number in, or Touch ID

Literally impossible to figure out how to withdraw, both on the app and and on the website banking login.

Has the most important feature I wanted - fingerprint access. UX is good and the app works well. Well done devs!

I’ve liked this app but recently I can’t get in. The app keeps crashing after the Face ID log on process.

The app is good in that I don’t need to go through the website. There needs to be clearer definition between the buttons when logging in (provided this feedback during beta testing). Everything else seems fine - look forward to further updates.

The app is great and love that I don’t need to go through the website all the time now to check my account. However there are small things that would make it a bit nicer to use like: - clear definition between the buttons on the keypad - When asked to accept the terms and conditions make it clearer you have to scroll down to accept - Dark mode support (it’s very bright when the rest of your phone is in dark mode)