Octopus Energy

There’s no link to add my devices. I’ve looked everywhere. How am I supposed to save money if I don’t have the link to connect my device?

Full of bugs and missing features and links since update. April 2 update to review. Link to bills is missing Where has the convert points to pennies gone? Usage section is awful. All in all a terrible app when it doesn’t crash.

Just downloaded the app and wow what a terrible app it is. Unable to hide the keyboard, which hides stuff. Can’t get it beyond the login splash screen. Assume the was tested????

App keeps Crashing when trying to view my devices. Used to work, but need to fix!!!

I cannot find a way to sign out if my account using this new version of the app. This is a major security issue because my information is available whenever the app is opened. There is no way I can find to require logging in once the new app is downloaded. I searched my iPhone settings, and I do not have automatic fill in passwords selected. Even so, there is no visible way to sign out of my account.

The new display for half hourly pricing is much harder to read and use. Adding pound sign and four decimal places is a waste of space and makes the numbers much harder to read. The graph takes up a lot of space but adds very little value. Go back to old format.

Told I need app to get discounts. Downloaded and it won’t stay open for more than a half second.

The app always says we have logged you out for security reasons each time we try to log in. We are new customers and need the app to work so that we can get intelligent octopus discount, if not rates will increase, very disappointing

Everytime I try to log in, it immediately logs me back out

I’m on the latest iOS and the app is crashing every time I try to log in. I have tried restarting phone, deleting and reinstalling app and had no luck.