OnCue Plus

App is easy to use and useful for monitoring operating time. Very disappointing that they removed the power monitoring feature.

Not a very intelligent app. I should be able to stop the generator when started automatically by a power outage, but I can’t. Should be able to start it manually after stopping it while a power outage, but I can’t. That should be a basic function. Please update and make it work.

App keeps crashing every couple days disappointing

Really love my system at my cottage working with the starlink internet

After one year, this is still not freaking working.

The app is clear and easy to navigate. You can view more data about the generator than you may want, however the controls and configuration are extremely limited. You can start and stop the unit (loaded or unloaded) and you can schedule the weekly test. It will send notifications to your email address & text msg when it’s starts and when it stops. Integration to Ring and other major alarm system, HomeKit, Alexa…. would be extremely useful when you are away from home.

Pretty basic feature set given this is meant for remote access/management. The rating is also influenced by the poor Performance of the Kohler Network card.

Tried several times doesn’t work.

Doesn’t work anymore

Very outdated and limited usage compared to what Generac is offering. Have an issue with the app and reached out to Feedback team and still waiting for a resolution after a week. Seems like they are overloaded with work and haven’t been able to resolve my issue. Overall happy with my generator, but very extremely disappointed on the app. Perhaps they will take the time to redesign the app one day or work better on explaining their app for better customer usage/support.