Pathao

Why they cancelled my order???? Awful service!!!!

I don’t understand why this app was created. Probably the drivers are not able to read a map. I tried to order a taxi to the airport , after three attempts no one was able to find me . (I don’t think they even tried to be honest) some of them supposedly just randomly clicked the buttons so I found myself arriving to destination which was not true. Picking taxi on the street is still a better option. Tradition is the only way in Nepal.

I don’t understand only one thing, why do they call and ask for an address? There is geolocation, there is a special line with the address and other details, and no one speaks English at the same time..very difficult.

bad experience seeking promo code

Unprofessional

Release a driver app for ios devices please

It’s good if scooter category also added.

Undoubtedly they are one of the worst service provider in Bangladesh in terms of solving customer problem! I booked a ride for Pathao Parcel, the payment was in digital mode, the rider requested the money and I made the payment, it was charged as I choose sender to be the payer. My money was charged immediately but the rider called and refused to take the parcel as I made the payment digitally, he also raised his voice because of the digital payment. After that I tried to claim the money from the app, ut fot no help, then I called their customer helpline where I had to wait 11 mins to get the respresentative and all they did was took the complaint. 2 days passed I haven't got the money back. Also they charged almost half of the price of the package in their helpline call. The most sad part is the parcel was for my best friend who was leaving for UK yesterday. I prepared a gift for him. But I failed to send it on time due to their neglegancy. Because as soon I took another ride on other platform he left for the airport.

Very useful app Easy to use Finding very useful

Last 5-7 hours home page not working. I can’t order food or anything.