Philips Hue Sync

Please add the ability to accurately adjust the color saturation. Some of the colors on the wall look very rich, not like on the TV. Or tell me how to make the color more calm? Thank you for the opportunity to have ambilight on any TV. I believe that you will bring the software to perfection.

Got stuck on the Bluetooth pairing phase. The app says “Connection not secured”. Tried to turn on/off Bluetooth, restart my iPhone, restart the box. Nothing works. Phone support line ai chargeable, I waited for 5-10 mins, didn’t work

🤦‍♂️ Philips doesn’t stop to disappoint. A lot a small details were overlooked. Even Hue Bridge, lamps, and the HDMI Syncbox power adapters cover adjacent sockets.

연결 맨날 끊겨요. 사지 마세요.

뭐이렇게 오류가 많은지 버벅거리고 연결끊겨있고..조명에만 100만원 넘게 썼는데 돈값하게 손좀 봐주세요 제발... 휴싱크 기대했는데 갖다 팔아버리고싶네여 진짜

This is the worst Hue product I own out of scores of lights and accessories. I purchased 2 boxes for two different TVs and both lose their connection repeatedly while trying to watch a show. It is awful most of the time but would be cool if not for this problem. Not recommended.

Been a fan of Hue stuff for several years, but the Hue Sync product is an absolutely disgrace of a product. We spend more time trying to get the thing working than time watching a movie. Today was the last straw after fighting with it for over an hour, it’s been removed from all TV’s in our household.

I’ve tried both apps. This one only got as far as connecting Bluetooth but never the entire sync box. Not a single helpful resource online. Why isn’t there another way, a code, anything else?? Can’t believe I have a literal brick with no functionality sitting here. It can’t be so hard to connect.

I wanted to love the app but i wish they will add option to adjust the brightness when setting up automation.

Video sync works. Music sync works for a few minutes every now and then and is great when it does, but most of the time it just randomly flickers the lights as if it is syncing with white noise. Very disappointing after spending several hundred dollars on what I thought was a high end system.