Presidential Bank Mobile App

Takes longer and rejects for ridiculous reasons. I have been using BOA app to deposit checks, no issues whatsoever. Gave this app a try, same kind of checks got rejected by their human reviewing process! Value your time and money. Dont bother to use their check deposit function.

The apps works week but I use it 90% of time to deposit checks

I’m a new customer of presidential bank and recently opened my account with them. So far they seems to be as good as those big banks and their customer support is 100x more approachable! Good bank!

Mobile Deposit needs some help. The camera is finicky and won’t see your endorsement, etc. this means you’re taking photos. The processing team requires you to write “mobile deposit only to presidential bank” which is a lot to require to be written on each check. I’ve been a long time customer of USAA and Wells Fargo and have had more checks rejected in this new account than I ever did in decades of banking.

I cannot do mobile deposit. It was never an issue before. Started getting “image is not clear” error about 2 months ago. No matter what I do, I get the same error. I have no problem doing mobile deposit to any other bank.

Presidential bank is the slowest bank. Taking the longest time to open and setup online banking account.

App works very well, it’s stable, fast and very well designed. I gave it 4 stars b/c external transfers are not possible to do in the app and also because maximum of 3 external accounts can be linked, which is ridiculous. Bank has excellent customer service and I was told the external transfers are in the works.

Don’t trust their advertised rates; as soon as you go through the trouble to transfer your money, they’ll change the terms so you get almost 86% less than you thought. Can’t wait to close this account.

Mobile deposit has made great improvements over the past year. The Bank continues to add features relevant to users. Can’t wait to see what is next.

Really useless. After 20 tries, it couldn’t take the complete check picture. At the end, I have to give up and deposit check somewhere else. Really need to improve mobile check deposit.