ProAct Rx

Wouldn’t recommend even installing this app because ProAct gave up on it 2 years ago.

Can not even access the dashboard!

doesn’t even open

The app itself is slow and clunky. The company is even worse! If you are an employer considering switching to this company- DO NOT DO IT .

Doesn’t integrate with keychain, error messages corrupt the screen, really hard to enter data. Looks like a bad web page converted to a mobile app

App no longer works (barely did to begin with), website won’t even let me login to see what medications have shipped since the emails are non-descriptive and no order confirmations are sent so I have no idea what is coming. I have had nothing but issues since having to convert to this pharmacy which is sad since it is one of the only ones left employee owned. It’s terrible when you’s actually prefer a big company like Express Scripts… At least they have their stuff together and working website and app. It’s very unfortunate. I wish we could choose who we work with, instead I feel stuck with an un-working company.

Unable to create an acct. App does not work.

I have deleted and re-downloaded multiple times and still I can’t even get a welcome screen! It’s all just blank!

I’m hoping ProAct is aware their app has totally failed. Wondering if they’re even maintaining it any longer - last update was a year or more ago. REALLY wish they’d update it and make it useful.

Apple Keychain does not suggest the saved password, you have to click the key and manually look it up every time. Once past that, you have to answer the security question EVERY time, in spite of checking the Remember Me box which it claims will enable you not to have to answer the security question for four months. Once finally inside, clicking on various options cause frequent crashes, and navigation is a pain as you can’t go “back” except by clicking on the Home icon, which doesn’t always work and sometimes crashes the app. This is one of the worst iPhone apps I have ever dealt with. Needs a major overhaul. Update 07/21: The app doesn’t function at all anymore, just a blank screen. “New improved” website features a cartoon assistant you cannot dismiss that takes up pretty much the whole screen and renders the site completely useless on a phone.