--- title: "RailMadad - Отзывы, Доход и Загрузки приложения in Индия | Apple App Store" description: "The 'RailMadad' app allows passengers to lodge complaints through Mobile APP & WEB platform and enables them to check real-time feedback on the status of redressal of their complaints." --- # RailMadad — Индия > IR Official App for complaints ![RailMadad App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/fd/fd/86/fdfd86bd-6b7f-bdb7-ec63-3cc064e83ac3/AppIcon-0-0-1x_U007emarketing-0-11-0-0-85-220.png/434x0w.png) **Developer:** [Centre for Railway Information Systems](https://apptail.io/ru/developer/centre-for-railway-information-systems-HOfb) (Индия) **Category:** Travel **Rating:** 2.1/5 (246 ratings) **Price:** Free **Bundle ID:** in.org.cris.railmadad **Store:** Apple App Store **Country:** Индия **Version:** 4.0.9 (released 2026-02-25) **Original Release:** 2019-08-16 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/in/app/app/id1475474619) **AppTail Page:** [https://apptail.io/ru/app/railmadad-Fcbj/india](https://apptail.io/ru/app/railmadad-Fcbj/india) ## RailMadad Description The 'RailMadad' app allows passengers to lodge complaints through Mobile APP & WEB platform and enables them to check real-time feedback on the status of redressal of their complaints. ## RailMadad Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/72/5f/38/725f38ef-c601-6094-2e62-c3e0b911c259/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-08-21_at_15.21.04.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2f/1f/e0/2f1fe04b-e479-bca0-a8e4-2fe2204e57d6/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-08-21_at_15.21.10.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/bc/be/5d/bcbe5db7-8e77-884c-15cf-9cf311b0eddb/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-08-21_at_15.21.12.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d3/de/81/d3de8145-5dfe-3a16-6660-edbf698e40ac/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-08-21_at_15.21.41.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/77/2f/8c/772f8c47-3fc1-cfb7-0954-3c3f0d98efaa/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-08-21_at_15.21.38.png/1242x2688.png) ## RailMadad Rating Breakdown in Индия - 5 stars: 58 (24%) - 4 stars: 6 (2%) - 3 stars: 2 (1%) - 2 stars: 8 (3%) - 1 stars: 172 (70%) ## RailMadad Reviews in Индия ### ***** "Prompt response" My complaint has been resolved within 15 minutes. -- rsamdhyan, 2024-12-08 ### *---- "Add Train No in app" Many train no is not available in app for logging the complaint -- Nishank Mha, 2024-11-15 ### *---- "Incorrect PNR" Always shows incorrect PNR despite entering the correct one. -- No Update in iOS, 2024-11-05 ### *---- "Useless" Useless app -- shsjjzjajshshjxiz, 2024-11-02 ### *---- "Doesnt allow to complaint" The first two drop downs are mandatory field but when u click on it no options pop up so u cant proceed ahead kindly fix it asap -- AdnanM135, 2024-10-28 ### *---- "Unable to login or signup" Shows error “try after some time for login”. Very poor experience with this app. please improve -- manu-krishnan, 2024-10-27 ### *---- "Something went wrong" Every time I try to log in, I get an error message. I've tried so many times, but it's just not working. I guess my only option now is to call 139. -- Neerajpotter, 2024-10-25 ### *---- "Worst App" The uts and the rail madad app are thw worst useless app i have seen till now . Uts is just to loot peoples money. And rail madad just to give fake clearifications. -- mr.pawar13, 2024-10-16 ### *---- "Very Useless app" The app does not take correct PNR as well. It’s pretty useless. If there’s real emergency and we need help. The app will ensure that the help doesn’t reach you. On top of that it has such messy options to choose from. App banakyee isase acha na banate to bhi chal jata. -- Dhiraj S, 2024-10-08 ### *---- "Unable to log complaint for mumbai local train" I am travelling from 1st class Mumbai local daily and facing lots of issue that i want to report like train fan issues etc. but unable to log complaint due to train number is not available for local train. -- ChaitanyaPatil5, 2024-10-04 ### ***** "Solution of your problems" It is a best platform to resolve your problems while travelling in train immediately -- Rushijj, 2024-09-23 ### *---- "Very Poor Application" In UTS app I tried booking ticket for my travel and the cost was 190 rs while doing the transaction my money got deducted but in UTS app it was showing as ticket booking failed. I tried again as I was in rush still no luck lost 190 rs again. Later I had to go to the ticket counter to finally book a ticket now again 190 rs gone but I got the ticket. Now to claim that 380 rs which I lost I tried checking the complain or to raise a concern ticket in UTS they have provided this application Rail Madad but this application won’t even let you signin in it. It is so ducking frustrating that I can’t even do a thing. Just to travel it took 570 rs. Just a frustrated person sharing his thoughts please hired a good software development company. Government have so much money and not sure why they are taking our money to build something beneficial for us, but we are not receiving any of it. -- JuStAgUy-1, 2024-09-04 ### *---- "App is not working on iPhone 14 Plus" Not able to login while raising complaint. When I try raising complaint it asks for login . IRCTC credentials are not working even when tried registering not getting registered. Kindly fix this issue. -- navin.kumar, 2024-08-18 ### *---- "Bad experience" Guys, your iOS interface is 3rd class. There’s no point for you to be on iOS store. I wanted to raise a complaint but your interface did not allow me, kept giving error. Provide an email address or toll free number that will be more cost efficient for you -- Whovipul, 2024-08-03 ### *---- "Dirty and torn bed clothes." We booked 3 tired AC bogie train number 15707 from Katihar junction the assistant provide the bedsheet , pillow cover and blankets , which is used and are not cleaned since very long everything Were very very dirty and smelly , after asking to staff there respones was nothing , we pay more money to have a comfortable journy but here its waste of money ( very disappointed , not expected ) And Secondly I was hoping I will get some help from (RailMadat) App but its not signing up , seriously everything is waste here. -- Csyudvdkd, 2024-08-02 ### ***** "The complaint service is awesome" I really don’t know how Rail Madad was working in past days, but nowadays it’s working like a charm .20 days before this review. While I was travelling on the train, I was charged pretty high, than the regular charges for food in the train. I was sure that if I complain in rail madad then I will not get any kind of resolution? But somehow, I thought that I should complain and my thinking was totally wrong. A Staff from IRCTC called me. He was very polite very professional connected me with train pantry service. Pantry staff apologised to me and refunded me total Food price. Yes, not only the excess price total price. Today, the trains AC was not working. I complained in the same way and see what in just 10 minutes of my complaining a train. Staff came to me and asked me what the issue and solve the air-conditioner problem and this time the guy was very good too. Very good Indian Railways. I’m very much happy that you guys are now serious about taking our feedbacks, but still there is little bit. Some kind of issues also present and in future, I’m pretty much sure that you guys all will solve all of those. -- Mr.RahulSen, 2024-07-23 ### *---- "Unable to perform transaction. Stupid app. Don’t waste time here" Don’t waste time here . Its fake -- Aditya Raj Sharma, 2024-07-19 ### *---- "Worst app ever made" Worst app ever made. Kis ch*tiye ne ye app design kiya, bc login hi nhi hota. Every time login failed -- Rail complaint, 2024-07-07 ### ***** "Perfectly working, doing it’s job seamlessly." Initially few people might have faced problem, now it’s working well. I would suggest everyone to rate it after use to increase the reach. -- abhishek_maderana, 2024-06-27 ### *---- "Just an Example of How corrupted india Railway is" They have properly make sure that no one can signup in this app. I dont know if it is an official app or not. Anyway railway has failed in either ways. -- Faris12345, 2024-06-19 [View all RailMadad reviews and detailed analytics on AppTail](https://apptail.io/ru/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## RailMadad Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Топ бесплатных | Индия | Travel | #113 | ## Apps Similar to RailMadad - [Train Booking, PNR - Trainman](https://apptail.io/ru/app/train-booking-pnr-trainman-zog/india) - [IRCTC Air](https://apptail.io/ru/app/irctc-air-hYP/india) - [Chalo - Live Bus Tracking App](https://apptail.io/ru/app/chalo-live-bus-tracking-app-EJY/india) - [Cityflo - Premium office rides](https://apptail.io/ru/app/cityflo-premium-office-rides-BOY/india) - [Mumbai Local Train Timetable](https://apptail.io/ru/app/mumbai-local-train-timetable-COY/india) - [NMMT BusTracker](https://apptail.io/ru/app/nmmt-bustracker-DOY/india) - [Mumbai Local Train](https://apptail.io/ru/app/mumbai-local-train-sZY/india) - [Indian Railways:Train Enquiry](https://apptail.io/ru/app/indian-railwaystrain-enquiry-IUfc/india) - [Tripozo: Train Flight & Travel](https://apptail.io/ru/app/tripozo-train-flight-travel-UStd/india) - [Food on Train, PNR Status, Tkt](https://apptail.io/ru/app/food-on-train-pnr-status-tkt-oebj/india) --- ## About AppTail [AppTail](https://apptail.io/ru) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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