RIU Hoteles & Resorts

If you are living in several rooms, it’s practically impossible to book restaurants using the app. It is necessary to book separately for each room, but you don’t know, if there are enough places for chosen time-slot. So it is necessary to try many many times different time-slots to divine, when there will be enough place for all of us (and there are not so many of us - only three in three different rooms). And most inconvenient is that you just can’t book restaurants in hotel directly - only using app…

The app keeps crashing, please fix it.

One of the most inconvenient and ill-conceived hotel booking apps I've come across. It is strange that such a large hotel chain could not create a simple and effective app for their hotels. Problems begin from the moment of registration when creating an new account you cannot see your RIU class number. The user needs to run first recover his RIU class number and after that run password recovery. The check in system is also malfunctioning. If customer trying do it from main screen then a message stating that the correct hotel has not been selected may appear during check-in. The customer can found some other small bugs and I have no idea how this app was approved for downloading to AppStore

Все нравится , уже второй раз тут .. Спасибо .

disgusting Russophobic hotel chain. How can you forbid people of Russian nationality to settle in your hotels ? Tourism is a way of learning about the world, culture, and the unity of peoples of different nationalities. But you guys decided to distinguish yourself as xenophobes. dislike and shame on the management of your hotel

staff not trained, terrible attitude

Disgustingly, this firm discriminates against people on a national basis and became part of the Russian genocide arranged by the West

This brand shows the validity of equality and shows human dignity by detecting signs.

This hotel chain supports the genocide of people. What service and rest can be in it? Resting in this hotel, a person supports them and their attitude to the persecution of people and the personality of a person.

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