Scribd

I can’t cancel my subscribe

I used to LOVE Scribd and Everand, but they’ve changed recently and now they charge you way more money for way less access to their catalog. I wanna use cuss words right now, I’m so mad. Cancelled my subscription!

Scribd is good but expensive for what it is and how much I use it. Everand always locks up where I leave off on an audiobook. Have to reboot iPad to get it to work again. New and updated iPad. I liked Scribd before Everand.

This app makes sense since the subscription covers everything. I don’t have to purchase any book to read. Like a digital library, once you get through the gate (the subscription), you can try as many books as you want. They also offer audio books, pdf docs, literally every media type. I have kindle and audible subscription before, they are more expensive and the books are not included, I was limited to one book a month per subscription, some months I don’t want to purchase any book, then my money are wasted, and the samples are not enough to decide if you want to read the rest of the book. Spotify also offers audible book, but again with limited audio time. Scribed is the one and only app that offers unlimited books. Cancel or pause the subscription is easy, if you have an iPhone, just go to setting under subscription and click unsubscribe.

Great

This is not the first time I’ve experienced an issue with unauthorized charges on my account. Previously, I had to dispute a charge with my bank, which led to my card being re-issued. I’m finding it difficult to understand why I’m still being charged for a subscription I canceled months ago. This cancellation was confirmed by one of your customer service representatives. If needed, I can provide email correspondence to verify this. At this point, I’m concerned that my account will be charged again at the end of the month for a subscription I have not used. While I understand that investigations may be necessary, the inconvenience this has caused me over a $24 charge is frustrating, especially considering this is not the first time I’ve raised this issue with your company. I’ve already responded to your customer service team, who requested additional information such as screenshots of the charge and partial card details. However, I’d like to stress the urgency of resolving this issue promptly to avoid having to file another dispute with my bank. I do not wish to leave a negative review, but I will be forced to do so if the issue remains unresolved. I am willing to update my feedback once I see that the matter is properly handled and my account is fully refunded, with assurance that I won’t be charged again. I trust you will address this as soon as possible and provide a timely resolution. Sincerely,

DONT DOWNLOAD, DONT SUBSCRIBE!!! Its a scam! This company is stealing money from my bank account; it keep charging me money after canceling. Has been 7 months charging money from my account!!Theres no phone to call; robots answers my email promising a respond from the supposed “team” IM NOT THE ONLY ONE WITH THIS PROBLEM READ REVIEWS!!

I’ve been such an advocate for Scribd for years, however it’s now just too much to root for. You have to pay even more for an “expanded” premium subscription? It’s just not worth it. You’ve lost a longtime customer.

Cancel immediately I just realized they have been charging me for 3 months. They know when it presumes you will forgot and they will take advantage of that.

What is wrong with this app. Every time I close the app I get reverted back to the oage I started on. Absolutely infuriating .