Sheehy Auto Stores

If zero stars were possible I’d give it zero. The dealership, after having me install and use the app to track maintenance schedules etc, now doesn’t even know the app exists and can’t provide any help whatsoever. The app constantly reminds you that you missed a required service but doesn’t update to reflect when you’ve taken your car in. So year out I’m still getting repeated reminders to bring my car in for an overdue service. Also it’s functionless for scheduling appointments, not that the Sheehy website is much better. Your only real option is to call the dealership. You’d think a large company would have a half functioning app.

The app gives an overview of your car’s information. It will alert you when your car is due for service and prompt you to make an appointment. However, you cannot make an appointment through the app because the “select time” feature does not work when setting up the appointment. Thus, you have to call, be placed in their cue, and have the Sheehy lead answering service make your appointment because the Hagerstown store doesn’t answer. Frustrating.

You can’t change your password in app. If you logout and you “forgot password”, the site generates a new random password that you can’t change either. Also…If you go into the SAVY screen, you get stuck as there is no back arrow.

The app does not natively allow for appointment booking. Other than that, I’m sure there is more that I can find fault with.

It won’t let me register. Keeps telling me I haven’t filled everything despite the fact I have.

Reading reviews they are about 99% “can’t make an appointment. Well that’s my complaint! This needs to be fixed before the app has any worth!

Installed this app as recommended by the dealer. It does not natively schedule service appointments which is really all I need from it. Skip the app and just go directly to the website.

I have been using the app without any issues until recently. Now I go through the process to schedule an appointment; however, no dates appear to pick from. I’ve tried uninstalling and reinstalling the app and have even tried to go through the website, which connects you to the app, and still nothing. I don’t always have time to make an appointment during business hours, so the app was great. It was working seamlessly until about a month ago…what happened?

It wouldn’t allow me to book and appointment...did it for the $20 discount

The app is extremely buggy. It doesn’t scroll properly and doesn’t remember your information. The worst part is the final page of the appointment request process is bugged so you can’t actually submit it. This app clearly hasn’t been updated in a while. It needs some serious help.