SolisCloud

Chinese app for Tata Solar Power ??😀😀

Works as promised

Every time an update comes along you hope for improvement don’t you? Not so I’m afraid as the latest update, yesterday 1 August 23 states “Data error, contact webmaster”. Not sure exactly what that means as there is still data flowing round the app, presumably incorrect data and therefore useless data?? Brenian.

Being asked to contact webmaster as data error every time you refresh. Running latest version. Been issues since the update at the weekend.

Have previously given this app justifiably poor reviews. The various updates (I’m now at 4.0.3, iOS 16.6) seem to have fixed various bugs and it now seems fine (in my opinion). May be just me, but is it time to give to give the app developers a bit of a break from the negative reviews?

Forced to update the app, now the cloud/server is messed up and I have no information since the update as it says my plant is offline despite it actually working as it should with all the correct lights. Their interface and app ‘fix’ cycle is very bad with clearly no testing of the app before release. PLEASE Solis supply an app that works, consistently!

Since yesterday access to the app & website keeps getting blocked under the following error: Blocked Sorry, your request is a suscipious threat to the website and blocked by the defense system. Please contact the system administrator to whitelist your access if it is a false positive. Your request id is xxxxxxxxxxxxxxxxxxxxxxxx

Since updating the app recently I am now receiving an error message?

Having just received an in-app prompt to update to the latest version, this took me to the App Store to download it. I took a quick look at the reviews and based on my experience I’m very surprised at the number of negative reviews there are. I’ve had solar and the Solis app since February 2023 and it has always worked fine for me. There is a little lag in the data as it takes time to poll, but otherwise the data is accurate and everything totals up. This is confirmed by my geo Home app which shows me real time data from my smart meter and it confirms what I’m seeing in the Solis app. I can control and make changes to my data and inverter quite straightforwardly. Since installing the App Solis have enabled my access to control my inverter to charge my batteries at night from low rate grid electricity and this also works fine allowing me to enable grid charging when a cloudy day is forecast. So all in all I’m very happy, I sympathise with the many out there who seem to be having problems, but that really does not reflect my own experience.

Just updated and now all information has disappeared, ‘request timed out’ error every time. Simple functionality at this point would be great, please sort it out.