Switcher - Smart Home

Aweful lazy developers that don’t respect the iOS UI/UX This app is a disgrace to its iOS users. You should avoid Switcher products altogether, they don’t support HomeKit anyway.

כל עוד המוצר והאפליקציה עובדים הכל נפלא. ברגע שיש תקלה באפליקציה ופונים לתמיכה הטכנית אפשר רק לחלום על לקבל פתרון. 1. אין אפשרות לשוחח עם תמיכה טכנית בטלפון, רק במייל. 2. אין שום מעקב שלהם אחר פניות שנפתחות במייל. 3. הייתי צריך לרדוף אחריהם שבועיים כדי לקבל תגובה ש״התקלה באפליקציה בבדיקה״. לא מפתיע שהחברה הזאת לא מופיעה בגוגל, הם בטח חוששים מהדירוגים השליליים שלקוחות יעלו לשם.

Worked for 6 month and now My Smart power plug is not found in the app. Smart plug is in pairing mode and nothing. Need fix.

It has always been very bad at connecting but now it just doesn’t work. It never worked reliably. I bought another that never worked. I look forward to this product improving.

The app itself is nice and works OK - but the fact that there is no automation or Siri support is a poor decision - hope it will be fixed

Most app like this has a lot of bugs. This one worked smoothly.

Great devices and great support! Definite game changer.

It’s hard to keep the water warm during the day in the winter. At a minimum, allow 24 schedules - app currently limited to 8 schedules, which means one every 3 hours of the day, that’s far from being enough and also much worse than a simple mechanical timer than provides 15-minute resolution (96 time slices per day). Other wishes: sort the schedules list by starting time (current sorting looks random); allow user to input mains voltage and price per kWh as current cost calculation is off; allow Auto Shutdown of less than an hour.

I had an issue with my device and they offered to fix it for free even though it was out of warranty. Service was very reponsive and they even fixed a big without me having to send my unit it. The app could use some improvements. Otherwise I would've given 5 stars. Thanks Switcher. Keep up the good work!

The app and products are so nice and useful