--- title: "TELUS Health Virtual Care - Отзывы, Доход и Загрузки приложения in Канада | Apple App Store" description: "Experience personalized virtual care from Canadian healthcare professionals via encrypted text and video, anytime, anywhere in Canada, available through your employer or insurer. Memberships extend to" --- # TELUS Health Virtual Care — Канада > 24/7 care for you & family ![TELUS Health Virtual Care App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b5/4f/99/b54f99f3-1a86-4306-0e41-ca602aa4a2f2/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/434x0w.png) **Developer:** [Akira Medical](https://apptail.io/ru/developer/akira-medical-OzQ) **Category:** Medical **Rating:** 4.9/5 (58,161 ratings) **Price:** Free **Bundle ID:** md.akira.ios **Store:** Apple App Store **Country:** Канада **Version:** 3.2026.015 (released 2026-05-19) **Original Release:** 2016-02-20 **Languages:** English, French **App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id1084429206) **AppTail Page:** [https://apptail.io/ru/app/telus-health-virtual-care-VFi/canada](https://apptail.io/ru/app/telus-health-virtual-care-VFi/canada) ## TELUS Health Virtual Care Description Experience personalized virtual care from Canadian healthcare professionals via encrypted text and video, anytime, anywhere in Canada, available through your employer or insurer. Memberships extend to immediate family members (partner and dependents under 26). Start a consultation with our care team for help with physical and mental health concerns, including: - Medical advice - Diagnosis - Refill and new prescriptions - Mental health support and assessment - Specialist referrals - Requests for lab tests and imaging DISCLAIMER TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, call 911 or go to the nearest Emergency Room. Our care team does not prescribe controlled substances (e.g. narcotics, stimulants (including ADHD medication), opioids, benzodiazepines, cannabinoids or barbiturates). TELUS Health Virtual Care is not a replacement for your family doctor. Our healthcare professionals should not be your primary point of contact for chronic diseases such as cancer, or other complex care. ACCESSIBILITY Our service is also available in a web-based version. We recommend the use of the web-based version for users with accessibility considerations . Developer Website App Support Privacy Policy ## TELUS Health Virtual Care Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/10/3b/60/103b6074-15eb-9610-8ac5-3977fdcf1e43/085fc9fe-8461-4cdf-a36d-df0524922f28_1.png/1284x2778.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/86/61/95/8661952a-faeb-f18d-fa0e-372f4d4a26dd/f82f643c-dc5b-46a6-ab31-7386bc7a87d7_2.png/1284x2778.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/a9/7f/66/a97f6627-be31-c17d-6d42-768001c7ea86/0b9b5058-2eea-4ddb-af84-037739ecd22d_3.png/1284x2778.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/08/a6/ef/08a6ef89-79ce-7f8f-aef8-a3c621af4898/3a8cf963-09f4-440c-83ae-932cf031606a_4.png/1284x2778.png) ## TELUS Health Virtual Care Rating Breakdown in Канада - 5 stars: 55,060 (95%) - 4 stars: 2,476 (4%) - 3 stars: 336 (1%) - 2 stars: 80 (0%) - 1 stars: 209 (0%) ## TELUS Health Virtual Care Reviews in Канада ### ***** "Fantastique" Un service exceptionnel que je ne pourrais plus me passer. Merci! -- Didi-la-Drou, 2024-12-26 ### *---- "Frustrating Onboarding Experience" I’m trying to activate my account through my group benefits provider and Telus is saying it’s invalid. I called my benefits provider and they said it’s a Telus issue. I emailed Telus ( how come there’s no other customer service channels?) and they said it’s my group benefits issue to troubleshoot. It shouldn’t be on the user to troubleshoot, this is a gap in the customer experience and preventing me from using the services. -- Milligan98, 2024-12-13 ### ***** "Quick reply" Quick reply -- pretgfhfgv, 2024-12-12 ### ***** "Great services and experience" It was very quick to speak so someone. I waited only a few minutes and the nurse was extremely helpful. She got me to where I needed to be in no time and she set me up with a physician appointment in short order (apt only a few days out) -- retard_monkey420, 2024-12-06 ### ***** "Efficace" C’est un service que j’apprécie énormément quand j’en ai besoin. -- dohravel, 2024-11-25 ### ***** "Great care!" Always have the best care when dealing with Telus Health. Thank you! -- Phyllis Hedderson, 2024-11-08 ### ***** "北美宝藏看病APP种草！！" 高效啊！秒回的效率！你能快速的联系上护士医生进行诊断，并且提供1V1中文翻译服务！这个多重要啊！真的太友好了🤗视频诊断后马上传送处方到药房，你能最快速的得到治疗☺️必须点名表扬👍工作人员给予充分的尊重和热情！我从来不写评论的但是我希望更多的人知道这个宝藏APP！必须让你们看见！！这么多感叹号就知道我体验超好！太爱了！ 💗 -- Happy Xena, 2024-11-05 ### ***** "So convenient" This new way of getting prescriptions filled or any non emergency issue dealt with is so convenient and easy, and without taking up space in hospitals or other healthcare facilities where others may need assistance with more important issues. Your house, car, office or anywhere else is your waiting room and no sick people around you making it worse. It is so easy to use and all the medical professionals are super friendly and helpful. -- Shawn8959, 2024-10-31 ### *---- "Décevant" Très utile pour article à vente libre -- Stevebeaulieu1, 2024-10-13 ### *---- "Good but not so good." Was not prompt at conversation. 40 mins of nothing much. -- Sara Q-/;;4, 2024-10-09 ### ***** "Rockbottom" When things are looking glum and you feel like you’ve hit rock bottom it’s nice to talk to somebody who understands and feels what you’re going through. I will definitely recommend this app to my friends and family. -- brentbobo, 2024-10-08 ### ***** "So thankful I have this!" Access compassionate, helpful and accommodating Nurses, Nurse Practitioners and Doctors 24/7 in Canada about any health care concerns. Don’t forget the option for mental health professionals. -- Mini too soon, 2024-10-02 ### ***** "Pratique" Vraiment pratique et possible de trouver une solution la plus part du temps. Le personnel est vraiment gentil. -- Bullielovers123, 2024-09-14 ### *---- "Probably one of the worst experiences" The app doesn’t fonctionne properly and it is Impossible to have assistance, or even speak with a human being. The app is used by bots. The 5 star reviews here are clearly fake. And the developers responses to the reviews are AI generated. Took them 3 weeks to confirm when I requested to delete my account. Telus treats health and their users like a joke. This app is a Scam to collect your data….. I’d give it Zero stars. -- mfgarand, 2024-08-21 ### ***** "Getting the medical care needed from home" Easy, convenient and professional. Have been getting the care I need (prescriptions, referrals, medical advice) for years. No need to go to a walk in clinic or wait weeks for an appointment. -- Wingard19, 2024-08-12 ### ***** "Started with worst then it got better and better" My first appt with an NP was horrible, she was very impatient and apathy about my concern and blushed me off with some OTC drugs. Later I encountered two other NP who ordered additional tests and exams to help me triage my symptom, while I’m on a months long waitlist to see a specialist (hopeless medical system…), but the tests gave me some clarity of my situation without waiting for months. They were a lot more patient and kind. So overall my experience was positive, I book appt with the NP that I’m familiar with nowadays to avoid bad experience. -- JQ2420, 2024-08-05 ### **--- "Delays" It takes too long to see someone. I waited nearly 7 hours and still was unable to see a nurse practitioner. I think they need to hire more staff or develop different timelines and/or make appointment times. -- untotful, 2024-08-04 ### ***** "Awesome app" I love it and very easy tonuse and very efficient to have a perfect results -- Gktouma, 2024-08-03 ### ***** "Great" Awesome app. Very helpful -- Bholu10, 2024-07-22 ### ***-- "Very long wait times" Good service once you speak with someone but I waited by my phone for about 4.5 hours for a consult -- Andrizzzzzle, 2024-07-17 [View all TELUS Health Virtual Care reviews and detailed analytics on AppTail](https://apptail.io/ru/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## TELUS Health Virtual Care Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Топ бесплатных | Канада | Medical | #14 | ## TELUS Health Virtual Care Discovered Keywords - telus health virtual care - care - pomelo ## Apps Similar to TELUS Health Virtual Care - [Blue Cross Mobile](https://apptail.io/ru/app/blue-cross-mobile-YMd/canada) - [EQ Care](https://apptail.io/ru/app/eq-care-Bvo/canada) - [TELUS Health MyCare](https://apptail.io/ru/app/telus-health-mycare-Oaq/canada) - [Lumino Health Virtual Care](https://apptail.io/ru/app/lumino-health-virtual-care-hAt/canada) - [Jane Online Appointments](https://apptail.io/ru/app/jane-online-appointments-ySu/canada) - [Maple on-demand healthcare](https://apptail.io/ru/app/maple-on-demand-healthcare-UGI/canada) - [PC Health](https://apptail.io/ru/app/pc-health-XGI/canada) - [GiveBlood](https://apptail.io/ru/app/giveblood-wEO/canada) - [Jean Coutu Santé](https://apptail.io/ru/app/jean-coutu-sante-xEO/canada) - [TELUS Health Virtual Pharmacy](https://apptail.io/ru/app/telus-health-virtual-pharmacy-sueb/canada) --- ## About AppTail [AppTail](https://apptail.io/ru) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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