Tempur-Pedic® Sleeptracker-AI®

My main complaint is the app crashing shortly after I open it. PLEASE FIX THIS ISSUE. It has been months. As well, If you get out of bed an hour or so after falling asleep, the app will start to record your sleep after you’ve gotten back into bed and not the sleep you got prior. If you get out of bed in the morning and come back to bed to sleep, the app will not record or track the minutes or hours you’ve gotten after going back to sleep. This bed base was very expensive and the sleep tracking was a major selling point, yet the tracking is far from perfect with little updates.

Bed sleeping mode get disconnected and I can’t connect back . Made many attempts very disappointed!😡

App now crashes when trying to check Analysis! Tried to delete add and download again still crashing.

L application plante a chaque fois que nous tentons de synchroniser le code qr du lit

I have tried several times to connect to the internet, will not work.

Love my bed and cannot fault it at all, however, the sleep tracker needs a little tweaking to bring it up to the same level as it’s counterpart. Some nights it will state that I’ve not got up during the night, when I’m tact I’ve been up 3 or 4 times. Other times it has woken me up and claimed I’ve been snoring, when in fact it has been my sleeping partner who has. We each have different trackers and they are both paired with our individual beds so this shouldn’t happen; I’ve now had to disable my ‘snore feature’ because this kept happening. No I do not snore AT ALL and in fact have had 2 in house sleep studies done to test this out. I do believe that if these kinks are sorted out this product could be a wonderful device, even one that information can be shared with Dr’s; but right now that information is incorrect.

My intelligent bed readjusts itself two or three times a night. Vibrate low, vibrate high and then vibrate middle. Sleep country it seems provides little support for the electronic beds they sell and as a result I am woken up by this automatic bed resetting nightly around 3am. If anyone can help guide me to a solution, that would be greatly appreciated . Thanks.

I sleep 10x better now that I have the app. It helps me figure out my sleep

I love my tempur-pedic bed. This app however? Not so much. Half the time I want to use it to control my bed, it doesn’t work. I like to use the vibration mode at night to fall asleep, but when I attempt to turn it on Sleep Tracker AI vibrates 3 times. That’s it. It won’t allow me to adjust the bed, either. Terrible design flaws and glitches!!

Spend over $10k on a bed and most of the functions are not working because the app does not work.