The Times (ROW Legacy)

I can’t cancel my subscription! It’s the awful app.

App shuts down on opening. Please fix this glitch.

hello, please fix the widget - it does not show anything

It doesn’t work. iPhone X. Can you fix this, please? (

Widget doesn’t work (iPhone 6plus)

Colleages, please, develop a search instrument for this otherwise very good paper. To have an e-paper without a search is utterly nonsensical, dont you think so? Also, please, make the iphone and ipad versions match at least in the titles of published stories! I begin to read the paper on my ipad in the morning at breakfast and then, however hard I might try - i just cannot find what I read in my iphone version when travelling to the office in the Tube. Titles are different and no search instrument can help. This is so frustrating!

I have never been able to view comments on the app. It’s pathetic. My app version is the live version, not classic, and I’m using the latest iOS version. This should have been fixed years ago. There have been comments on Reddit and the Apple App Store for years yet the ToL refuses to fix the problems. I’ve cancelled my subscription because of it. Why should I pay for an app I can’t fully use?

The writing is excellent but the app is not accessible. It needs to have AI generated audio for every article similar to WSJ and Washington Post so that the app is accessible for those with disabilities. There is no good reason not to make this necessary upgrade so the news is accessible to all.

Perhaps the worst functioning app I have ever used. Constant requests for log ins. Once I log in there is an endless loading loop. I canceled my subscription even though I enjoy the news coverage and writing.

Can’t subscribe to (or unsubscribe from) newsletters, registration appears to fail (but actually doesn’t), support chat doesn’t work… not a great experience for a new subscriber.