Tiptapp: Moves & Disposals

Used it a few times when I bought stuff off gumtree. Brilliant and easy to use app!

As a private contractor on the app, I believe the current payment scheme is too lengthy. Once a job is completed and verified by the customer, payment should be released immediately to the contractor. In the real world, once the customer and contractor agree that the job is done, payment is exchanged right away. This delay in payment does not support contractors effectively. It hinders their ability to commit to new jobs or take on additional work, as they are waiting for payments that have been withheld for too long. By streamlining the payment process, the app could enhance contractor satisfaction and engagement, leading to more efficient service delivery. Addressing this payment issue will not only benefit contractors but also improve customer experiences. With quicker payments, more contractors will be eager to take on tasks, resulting in faster job completions and happier customers. In turn, this will elevate the overall value of the app and strengthen the contractor community that drives its success.

I got recommended this app from a colleague as I was moving house and needed to get rid of a lot of stuff; the app is really easy to use, I was shocked at how quickly people offered to collect things from my apartment. Would definitely recommend if you’re in a bind and need to get rid of stuff asap. Have yet to use any of the other features but will definitely keep them in mind for future tasks!

Response from someone in 10 mins, & stuff collected in 2 hours, although this is in London. Thoroughly recommended

(In London) I posted an ad asking for 2 people to move a washing machine from one first floor flat to another (always a horrible job) and within 5 minutes I’d had 4 people offering to do it and within 2 hours the job was completed. I like the way you can set your own price and are then invited (by the app) to increase it 5 minutes later if nobody has expressed an interest.

I had used Tiptapp in the past with great results, very fulfilling knowing your items are put to further use & cutting down waste. That’s not the case these days, in the past month I’ve struggled to giveaway items, small or big, & it seems that money is the motive to attract attention which is sad as times are tough & one can’t always afford to pay.

Genuine review here - moving homes and honestly it was so efficient to get rid of things - obviously there were doubts in my mind regarding safety but most people have a licensed registration plate etc. on their profile so really effective app. Saved so much more money than I would have

Same for both me and my partner, registration code just doesn’t arrive ever

In my experience, Two out of three helpers were unreliable. First one didn’t show up, the second messaged me to say he won’t make it but didn’t cancel the job. The third one was very well I should say. I think there are a few flaws in the app: first, the reviews can be given only to those who completed the job, which induces a selection bias. Failure to show up or cancelling last minute cannot be reflected by the user review. Second, even when the helper connects to say they won’t show up (or try to force your hand to reschedule the job) as an advertiser you cannot cancel the job to seek for someone else. You need to wait until the job pick up time is reached and job not done. Now, it’s true that you can reach the help centre and they can cancel the job for you, but there’s no guarantee for a quick turnaround (I believe the expectation is 24hr).Also, why shouldn’t I have the flexibility to move on to find someone else, when I know for a fact the job won’t be delivered. Finally, in my case the estimated/recommended job cost was about 15% higher than the market rate. Though I’m not too bothered by that, something to keep in mind if you would like to advertise. On the upside, help centre is fast -and indeed helpful. There are many helpers on the app which gives quick response time.

The app itself works well enough and there are plenty of offers of help to be had. Unfortunately not everyone reads the description in your adverts for help transporting things and start ooh-ing and aah-ing when they see a load “bigger than it looked in the picture” even though the size and car type required was specified. So, good app but buyer beware of what help you are getting.