TouchBistro Point of Sale

Things I would rather do than use this system…. Piss shards of glass Get a terminal illness Burn in a fire Chinese water torture A lobotomy The people running this company are scum. They will lie, cheat and steal to get the sale then bend you over once you have the accounts setup. Stay far away!

System is slow, not convenient for a fast pace restaurant, to many steps for simple things, card ready is a joke, to cash someone out it’s a process, you can’t split checks and charge just one, you have cash out entire table. Ridiculous if it wasn’t made for restaurants

This app is for “temporary businesses”. This system always has a problem and is always crashing giving us even more problems with our internet. If you don’t have the “main” tablet open with the app it will NOT function at all with the other tablets around regardless if the TouchBistro app is open on there. I definitely would NOT recommend this system to any fast food restaurant. If I could give it 0 stars I would..

Constantly disconnecting from system and have to click restaurant name over and over again until it finally lets me in. Talk about frustrating on a busy weekend night! It’s been like this for a year now, please fix it

Impossible to explain all the problems

This app is associated with my work so every time I see the icon I brings me anxiety and terror. Every time I open the app I die a little inside.

It has been five months and still not a system I can use. They are noe charging me almost $400 a month and I can not use there system. The original menu they provided was unusable. It’s as if the person who set it up had never seen a menu. Missed appointments. Missed follow up. My latest issues was elevated to The Developer Group and I have no idea when It might get fixed cause no one calls back. Management doesn’t care as I have beefed foe them to call me and they just don’t. I have no confidence in this company to support their customers or their product. Run the other way. I estimate I have lost over $5000 in time and money with now way to recover what I have lost. It’s too bad you can’t do any negative stars cause this would be a -5 star company.

If you ever want to quit TouchBistro they will still try to make unauthorized charges to your account.

I did try work with they. They stole me, I lost more than $300. CAREFULNESS

System crashes and kicks us out frequently. Bar tab feature has been frustrating my staff more and more by not remembering credit card names. Bar taps won’t tip paperless. I’ve heard other places don’t have our issue with 1 tablet. We have 5 tablets. My staff would like to throw it out the widow. I’ve ask to release me from my contract if the system is not working properly. The last 6 the system seem worse and worse. Figure it out please.