TourRadar: Tours & Adventures

TRAVELERS BEWARE. THIS COMPANY IS A FRAUD. THEY SELL YOU A DREAM VACATION AND THAT IS NOT WHAT YOU GET AND TO TOP IT OFF, WE DID NOT FEEL SAFE AND HAD NO COMMUNICATION OR RECOURSE WITH THIS FRAUDULENT COMPANY. I have been to over 60 countries and Booking Tours is absolutely the worst company I have ever traveled with. We hired Booking Tours, because as two women traveling in the Middle East, we were concerned about safety. And this company randomly dropped us off to two unidentified men in an unmarked minivan in the middle of the desert that was not on any itinerary other than “transfer”. The following day, we were left at the camp with no information and were expected to wait for a “transfer”. We inquired multiple times about who and when with no response. Again - no communication. Next, we purchased a flight upgrade to replace a 10 hr drive. The flight upgrade did not in fact, get us to our destination any earlier but in fact much later and was not an upgrade at all. We suspect it was a way to compensate again for poor planning and to take more of our money - again no communication. Next, they gave us the incorrect flight info on the itinerary and never corrected it or apologized, and in fact argued it was correct when it was not. Again- poor communication and failure to acknowledge fault Next, we arrived finally at a hotel hours later due to poor planning on the tour company’s part, to a hotel with no toilet paper, clean towels, or plugs/chargers for our phones- absolutely disgusting! How is this acceptable? Time after time, this company refused to acknowledge any problems with their reservations, itinerary, or inability to contact anyone for help. How can a company like this stay in business as it is so unreputable? Their response? We do not use What’s App. We do not monitor message board nights or weekends (which is how we were instructed to communicate). After 5 weeks of attempting to find a resolution, there was none. All they said was “We gave you the services you purchased.” Their customer service is truly the worst I have ever experienced during and after the trip. PLEASE AVOID IS COMPANY AT ALL COSTS, THEY WILL RUIN YOUR VACATION AS THEY DID OURS. Edit: in response to Tour Radars reply-a year later. We have a string of messages for 5 weeks. After all this happened they continued to back their subcontractor as stated above. Do not believe them. Do not book with them unless you really believe nothing will go wrong. They do not support their custo

Last update broke the app. There’s absolutely no way to log in to my profile. Shame on you and your developer for the incompetence.

Can’t login and app crashes every time I try facebook.

TRAVELERS BEWARE. THIS COMPANY IS A FRAUD. THEY SELL YOU A DREAM VACATION AND THAT IS NOT WHAT YOU GET AND TO TOP IT OFF, WE DID NOT FEEL SAFE AND HAD NO COMMUNICATION OR RECOURSE WITH THIS FRAUDULENT COMPANY. I have been to over 60 countries and Booking Tours is absolutely the worst company I have ever traveled with. We hired Booking Tours, because as two women traveling in the Middle East, we were concerned about safety. And this company randomly dropped us off to two unidentified men in an unmarked minivan in the middle of the desert that was not on any itinerary other than “transfer”. The following day, we were left at the camp with no information and were expected to wait for a “transfer”. We inquired multiple times about who and when with no response. Again - no communication. Next, we purchased a flight upgrade to replace a 10 hr drive. The flight upgrade did not in fact, get us to our destination any earlier but in fact much later and was not an upgrade at all. We suspect it was a way to compensate again for poor planning and to take more of our money - again no communication. Next, they gave us the incorrect flight info on the itinerary and never corrected it or apologized, and in fact argued it was correct when it was not. Again- poor communication and failure to acknowledge fault Next, we arrived finally at a hotel hours later due to poor planning on the tour company’s part, to a hotel with no toilet paper, clean towels, or plugs/chargers for our phones- absolutely disgusting! How is this acceptable? Time after time, this company refused to acknowledge any problems with their reservations, itinerary, or inability to contact anyone for help. How can a company like this stay in business as it is so unreputable? Their response? We do not use What’s App. We do not monitor message board nights or weekends. After 5 weeks of attempting to find a resolution, there was none. All they said was “We gave you the services you purchased.” Their customer service is truly the worst I have ever experienced during and after the trip. PLEASE AVOID IS COMPANY AT ALL COSTS, THEY WILL RUIN YOUR VACATION AS THEY DID OURS.

No back button makes it a time waster. If you look at any tour from a search, you cannot go back to the search list when you’re done viewing the tour. You have to start another search. It really tests your patience. I thought maybe the experience would be different from iPhone if I tried on my iPad but had the same problem. App is not optimized for iPad either. The readable screen is the same size on the iPad as it is on iPhone. C’mon, this internet thing isn’t new anymore.

This app should be removed until you can go back to your search results after clicking on a tour. Without that functionality it’s useless.

I love TourRadar and was excited to download the app, but after trying to use it I’m disappointed. If you click on any of the tours from the search list, there is literally no way to go back to the list or to start a new search. The only way around this is to close the app, reopen it, and redo the search to see the other tours. This makes no sense and makes the app difficult and inconvenient to use. I recently re-downloaded the app after a few months and this problem still has not been fixed. While I love the idea of this app, it’s really not usable. I hope these issues are fixed soon! Until then I will have to go back to using the website.

The Tour Radar app does not allow access to saved lists nor is there a way to share the list with a travel partner from the app or mobile site. You also can’t go back to the search lists if you click one of the tours .. Decent app but definitely needs upgrades. TR does have some great deals, I just recommend using the mobile site instead so you don’t have to constantly get stuck on a page.

Booked several times with TourRadar and it’s always working just perfectly fine. The app works very well

Finding tours and booking them is very easy and they always respond to any questions right away.