TrainPal- ahorra en los trenes

they do not warn in advance about the cancellation of trains, support is rude and cannot solve your problem, they said that this is not their problem if the train was canceled

Whilst a lot of the time it's great, cheap deals can be found and with split ticketing etc. Is very useful. But it is such a con! First being consistently advertised a saving of £7 for a railcard and then conveniently once the payment is done it's back to full price? I'm sure there must be some legislation here where this is illegal? And the idea of winning cashback is a joke. You're guaranteed to get to £19 of the £20 target. You'll recommend someone and get 50p, recommended another and then the service conveniently becomes unavailable to you? 😂 it's such a flawed app for this reason and this Temu style, while enticing for many who will get sucked in and spend more than they should, it has surely put off plenty more. And not being able to transfer over the railcard is super irritating and entirely unnecessary. I have to say the customer service is good, respond very quick to my surprise but not overly helpful. I very rarely write reviews but I feel this app has swindled my time and money.

useful 100% user friendly time economy

It’s fine, but an option to add all tickets to Apple wallet would be good rather than having to do that separately… Also, you need to make the expired tickets auto remove from Apple wallet as that is a pain…

Cash back reward system lets you refer people to get free spins on a wheel to win free points for a 20 quid cash back, referred it a few times and once you get close to the goal to unlock this cash back, each spin purposely goes from giving you 1-3 ish points per spin to 0.1 per spin so you have to refer half your bloodline and their mates to actually get enough points to get it. waste of time and clearly done on purpose👎

Disappointed that the advertised discount code MSE25 does not work 😫

If there’s a better UK train app, I’ve yet to find it! Some serious savings to be made, platform information in the Lock Screen, love it. I’ve not found out how to get the platform information up for open return journeys, but that’s probably because I’m not very bright. TrainPal, if you’re reading this, keep it up 👍

Bought a senior rail card but took ages to work out how not to scroll through 70+ years to get to my actual date of birth , had several attempts , if you verify with driving licence or passport. Can you not just allow to enter numbers .Us senior’s fingers are not as nimble as they used to be

I wish there was less “earn points” and “rewards” but I guess there has to be some sort of incentive to use this over any other train app. My main problem with it is how it will randomly default to the print paper tickets option and it’s not always clear. You should have the option to default to e-tickets always.

There are many split ticket Aps available but TrainPal in my experience is the best. East to use and competitive prices. They even send you a notification if you are entitled to a refund. Not always the best price but mostly. TrainPal my go to train ticket Ap. Just sometimes it’s difficult to get back to the home page from a promotion but not lately.