Zoho Desk

Customer Service Software

Разработчик: Zoho
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Описание

Put your customers at the heart of your business, even when you're on the move.
Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!
The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.
Here's how Zoho Desk makes your customer support help desk truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at [email protected] and we'll get back to you right away.
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Скриншоты

Zoho Desk Частые Вопросы

  • Приложение Zoho Desk бесплатное?

    Да, Zoho Desk полностью бесплатное и не содержит встроенных покупок или подписок.

  • Является ли Zoho Desk фейковым или мошенническим?

    🤔 Качество приложения Zoho Desk спорное. Некоторые пользователи довольны, в то время как другие сообщают о проблемах. Рекомендуем ознакомиться с отдельными отзывами для получения более полной картины.

    Спасибо за ваш голос

  • Сколько стоит Zoho Desk?

    Приложение Zoho Desk бесплатное.

  • Сколько зарабатывает Zoho Desk?

    Чтобы получить оценку дохода приложения Zoho Desk и другие данные AppStore, вы можете зарегистрироваться на платформе мобильной аналитики AppTail.

Оценки пользователей

5 из 5

3 оценок в Финляндия

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История оценок

Zoho Desk Отзывы Пользователей

TELEGRAM

developeroa on

Россия

Нет поддержки самого главного канала(

Отвратительно

Стен77 on

Россия

Работа приложения и сервиса, служба поддержки (видимо тоже используют своё решение) ... использовал больше года теперь мигрировал на нормальное а не «индуское» решение ... хотите загубить свой бизнес: попробуйте ... я перепробовал кучу решений, остановился на HelpScout а Zoho не советую никому но решение за вами

Excellent app!

Cri0090 on

Россия

Of course there is no perfect app in the customer service space. But I want to tell to everyone else rather than changing is the app and complaining try to develop relationships with the vendor and be a little patient.

Many issues in app

Li.SS on

Россия

1 no my contacts in app created from web 2 no my products in app created from web Can,t work I'm very disappointed

垃圾软件

花葉祈 on

Соединенные Штаты

垃圾软件

Best helpdesk I have used

Dustonian on

Соединенные Штаты

After my 20+ years of using different service desk software, I have finally found one that I can fully use and endorse. The interface is very nice on web and mobile apps. The integrations are amazing. Way to many good things to list.

Half-baked, usually not worth your time

jessevanatta on

Соединенные Штаты

The Zoho Desk app is about 50% or less of the desktop/web version. That is nearly crippling for any work outside of the most basic interactions with tickets. No Products, no Accounts/Contacts, no real settings for the system itself (only the app). It is frequently out of sync with the web version in terms of what Accounts/Contacts or ticket settings/views are present. Manual synchronization of portal metadata seems to do nothing, or it isn’t communicating clearly what it does do. If all you need to do is create or edit tickets, it works fine. Anything else, you’d better just go to your computer or open a web browser to get to the real thing.

Needs a UI review

Skiezzzz on

Соединенные Штаты

The functionality is okay but honestly its lacking a lot of features such as if you accidentally misstype a response to a ticket or any other mistake there is no option to delete it. The dashboard lacks deeper customization on what views you would like to have if you only frequent certain parts of the app. There is no guide or explanation

System error

pididdy20 on

Соединенные Штаты

Every time I’m going into a ticket, and I click the tab “Tasks” the app closes or in other words it crashes.

Love this

ImAMovieGoer on

Соединенные Штаты

Such a great suite of products. Really well done!

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Zoho Desk Установки

30дн.

Zoho Desk Доход

30дн.

Zoho Desk Доходы и Загрузки

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Информация о приложении

Категория
Business
Разработчик
Zoho
Языки
Danish, Dutch, English, French, German, Icelandic, Italian, Japanese, Kazakh, Korean, Portuguese, Russian, Chinese, Spanish, Tamil, Thai, Turkish, Vietnamese
Последнее обновление
2.9.1 (1 неделю назад )
Выпущено
Sep 4, 2013 (11 лет назад )
Обновлено
1 неделю назад
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