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Put your customers at the heart of your business, even when you're on the move.
Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!
The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.
Here's how Zoho Desk makes your customer support help desk truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at [email protected] and we'll get back to you right away.
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Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!
The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.
Here's how Zoho Desk makes your customer support help desk truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at [email protected] and we'll get back to you right away.
Скриншоты
Zoho Desk Частые Вопросы
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Приложение Zoho Desk бесплатное?
Да, Zoho Desk полностью бесплатное и не содержит встроенных покупок или подписок.
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Является ли Zoho Desk фейковым или мошенническим?
🤔 Качество приложения Zoho Desk спорное. Некоторые пользователи довольны, в то время как другие сообщают о проблемах. Рекомендуем ознакомиться с отдельными отзывами для получения более полной картины.
Спасибо за ваш голос -
Сколько стоит Zoho Desk?
Приложение Zoho Desk бесплатное.
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Сколько зарабатывает Zoho Desk?
Чтобы получить оценку дохода приложения Zoho Desk и другие данные AppStore, вы можете зарегистрироваться на платформе мобильной аналитики AppTail.
Оценки пользователей
4.77 из 5
536 оценок в Индия
5 star
474
4 star
37
3 star
5
2 star
3
1 star
17
История оценок
Zoho Desk Отзывы Пользователей
Отвратительно
Работа приложения и сервиса, служба поддержки (видимо тоже используют своё решение) ... использовал больше года теперь мигрировал на нормальное а не «индуское» решение ... хотите загубить свой бизнес: попробуйте ... я перепробовал кучу решений, остановился на HelpScout а Zoho не советую никому но решение за вами
Excellent app!
Of course there is no perfect app in the customer service space. But I want to tell to everyone else rather than changing is the app and complaining try to develop relationships with the vendor and be a little patient.
Many issues in app
1 no my contacts in app created from web 2 no my products in app created from web Can,t work I'm very disappointed
NICE
Very nice
Zoho Desk experience
Zoho Desk is like the Swiss Army knife of customer support platforms—elegant, versatile, and impressively sharp. It combines the ease of use with powerful automation and AI that feels like having a second brain on standby. The workflow is so smooth that it’s practically a Zen experience for support teams. You get multi-channel magic—emails, calls, and social media tickets seamlessly handled as if the platform reads your mind. The satisfaction analytics? A dream for any data nerd. In short, it’s customer support done with finesse, minus the headaches. Highly recommended if you prefer success without the stress!
Happy user of Desk.
Allows me the liberty to access tickets and respond on the go. No lag in app and same set of features as accessible on the web version.
Need search option
Need search option
Always selects the wrong From address
Customers end up receiving a response from a random address that Zoho has auto generated instead of the ones they have written to. This has been happening since so long, no one seems to care enough to fix it
Wonderful experience
Thank you Zoho desk for the wonderful app
Оценки
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Zoho Desk Конкуренты
Zoho Desk Установки
30дн.
Zoho Desk Доход
30дн.Zoho Desk Доходы и Загрузки
Получите ценные инсайты о производительности Zoho Desk с помощью нашей аналитики.
Зарегистрируйтесь сейчас, чтобы получить доступ к статистика загрузок и доходов и многому другому.
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Информация о приложении
- Категория
- Business
- Разработчик
-
Zoho
- Языки
- Danish, Dutch, English, French, German, Icelandic, Italian, Japanese, Kazakh, Korean, Portuguese, Russian, Chinese, Spanish, Tamil, Thai, Turkish, Vietnamese
- Последнее обновление
- 2.10.4 (4 дня назад )
- Выпущено
- Sep 4, 2013 (11 лет назад )
- Также доступно в
- Соединенные Штаты, Индия, Великобритания, Канада, Австралия, Мексика, Южно-Африканская Республика, Нигерия, Германия, Бразилия, Франция, Испания, ОАЭ, Италия, Нидерланды, Саудовская Аравия, Египет, Колумбия, Филиппины, Турция, Чили, Аргентина, Новая Зеландия, Израиль, Вьетнам, Доминиканская Республика, Таиланд, Швейцария, Япония, Дания, Бельгия, Перу, Пакистан, Ирландия, Польша, Румыния, Греция, Сингапур, Португалия, Китай, Австрия, Россия, Украина, Малайзия, Швеция, Шри-Ланка, Венгрия, Индонезия, Мальта, Гонконг (САР), Чехия, Ливан, Кувейт, Норвегия, Хорватия, Эквадор, Финляндия, Тунис, Болгария, Азербайджан, Непал, Тайвань, Казахстан, Армения, Беларусь, Северная Македония, Литва, Республика Корея
- Обновлено
- 1 месяц назад
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