2nd & Charles Rewards

Every time I try to log in it just tells me I’m not a valid customer. The employees couldn’t fix it and the only way I can log into my account is on the website so this app is rather pointless and should be removed from the App Store

I’ve downloaded the app and that’s all it’ll do. When I tried logging in, it says “no customer found”. When I try to create an account it won’t let me. The app just freezes. So I can’t get logged in or created even though it says I have an account. I’ve deleted and reinstalled the app and that’s didn’t even change anything.

I love the store and get all these exciting notifications for the app, but the app doesn’t open. It’s all blank. I can’t take the rollercoaster of emotion :(

I can successfully log in on my web browser but the minute I go into the app, it tells me Customer Not Found 🙃

My first time in 2nd & Charles today and I loved the store and found a few books for my kids reading log. Downloaded the app and it’s needs some work. I signed in and I loved how it was very straight forward about the points, even though my purchase today wasn’t taken into account. I keep getting a notice every time I open the app to “ please update to latest version to continue usage” even though it’s already updated. It would be awesome if they could add a option to scan your receipts after if they don’t do it at checkout.

Guys, this version looks very nice and to the point. Lovin it

I have downloaded and attempted to sign into the app multiple times and all I see is a white screen after the signin process. (The app appears to allow my signin)Yes I have deleted the app, also redownloading as well. I’ve even went so far as to reset my password to no avail. Would love to be able to have access to the app as I am a very frequent shopper of the store. Please have someone look into an rectify this issue.

App will not even open and run. It's a blank screen literally. It's the same issue on droid and Apple

You would think by 2024, it would be simple to download an app and sign in. Apparently not

First the app wouldn’t let me log in then it went to a grey screen and didn’t do anything.