3Shape Communicate

The good: easy way to review cases, excellent interface The bad: stopped working in iOS 10, throws memory exception errors frequently without iPad Pro, frequent misaligned models, little to no support from 3Shape with communicate app, push notifications don't work Could easily be a 5 star app with some work

I have had nothing but great experience with Trios 5 scanner!!! My staff used to use Medit scanners, but they now feel Medit scanner like a foreign object in their hand. Trios 5 is cordless!! It is easy and convenient to use. The scanner scans the entire arch within a minute with clear image by one person. Soft tissue is easy to manage. Highly recommended!!!

When running Version 4.1.8 released in August 2020, the app crashes whenever you use TouchID or FaceID on all 8 of our office’s iPads. Very frustrating and looks quite unprofessional when showing patients. As a result we are not longer allowing treatment educators to use 3Shape Communicate as an education tool for patients. It’s a shame as the app used to be amazingly reliable.

Great app for working with my specialist who scans for provisionals with me

Neat app but we sent 10 test cases to our own iPad using another login. All complete dentures, none of them show the denture base just the denture teeth (glue in arch). Sliders only hide/show the impression and bite registration. Not useful at all without that? Randomly crashes as well but mostly workable otherwise. I’m our companies CTO/CIO and we’re using iPad Pro 3rd gen 12”, fastest tablet you can get. I’m sure if I can’t get it to work I bet most dentists certainly wont

App says I need an OS update but my OS is a version beyond what is required.

I agree with the reviewer from May of last year. It’s a great app, but typing a password with each use is very cumbersome. The developer responded in November of last year and indicated that functionality is coming soon. I would appreciate an update.

Hey guys, awesome app, I’ve really only one suggestion, and I’m certain I’m not the first to mention it. There needs to be an option (functionality) that allows for saving login credentials. It’s kind of a hassle to have to re-enter password every single time app is opened. Face ID/thumbprint login would be ideal. Otherwise a great app. Thanks.

App works great on my iPad Pro. I’m thinking most people with issues are young an older device with limited ram and processing power.

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