It’s okay
The app works perfectly with our bassinet, however, never seems to work with our swing. Rarely ever pairs and if it does, you’re not able to connect to the bluetooth for streaming music. This is for both my iPhone and my husbands Samsung, so it’s not my phone. We’ve tried deleting the swing and reconnecting it as a new device, deleting and reinstalling the app, as well as followed all the troubleshooting steps on the website. Not sure if maybe we got a return (which would explain the box) that may still be hooked to another account but pretty bummed we’re unable to use the app.