5asec UAE

Quality laundry made easy

Description

The 5àsec UAE Mobile App - 50 years of Textile Care Expertise in your hands.
Our stores in Dubai Marina, Jumeirah and DIFC provide our customers with access to Textile Experts backed with years of know-how and industry-leading technical expertise.
The 5àsec Mobile store is an extension of our omnichannel experience and services.
Main Features
Fast, User-Friendly Ordering Process
Fully Customisable Orders
In-built Item Photo feature for Notes
Real-Time Order Tracking With Updates
Multiple Payment Options Available
Multiple Drop-Off Options (including at Home, Office, At You Door, Building Reception, Pick Up From Our Store)
At 5àsec UAE, all our laundry, dry cleaning and shoe and bag care services are done in our in-store stain labs. This means our service comes with

Quality
Industry-leading washing and cleaning techniques exclusive to 5asec
Leading Textile Expertise
Textile care expertise built over 50 years in over 33 countries
Accountability
Efficient item tracking and logistics
Fast Reliable Service
Next day delivery as standard at no extra cost
Omni-channel Customer Service
You can speak to us in-store, via live chat, Whatsapp, phone, email or social media
We care about the impact that our business has on the environment.
Sustainable and Eco-Friendly Dry Cleaning and Laundry
Harm free chemicals for our employees and your items
30% Less water, Less energy than industry standards
100% perchloroethylene free dry cleaning
100% phosphate free washing treatments
EcoLab (EU ) certified products
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Screenshots

5asec UAE FAQ

  • Is 5asec UAE free?

    Yes, 5asec UAE is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is 5asec UAE legit?

    ⚠️ The 5asec UAE app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does 5asec UAE cost?

    5asec UAE is free.

  • What is 5asec UAE revenue?

    To get estimated revenue of 5asec UAE app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Peru yet.
Ratings History

5asec UAE Reviews

Terrible service

Hhdsyjv on

United Arab Emirates

They damaged my several sweaters. All of them were shrunk and could not even remove a simple stain from the coat. Additionally I warned them not to wash my premium coat in the machine but they did and it does not look as good anymore! Very unprofessional!

Lost or stolen?

SgSc_SgSc on

United Arab Emirates

They lost my wife’s jeans from our two wash&fold bags and refuse admit it. Very unprofessional UPDATE They were able to resolve this incident, so I updated the score to reflect the good job they usually do. UPDATE2 On the next order they lost my shirt. I fortunately noticed that, otherwise nobody cares. Ending my relationship with them.

Bad quality

Maged Asem on

United Arab Emirates

A high end branded shirt that I purchased in less than 6 months and from the moment I started cleaning it, I gave it to them; guess what! White marks were there all over the collar due to the bad pressing and they couldn’t remove a stain that was on the shirt and claimed that it is normal that after 2 to 3 washing services, the shirt will not return to its nice condition as before; really very poor customer service !!!! They charge you 25 AED/item if you give them one shirt only for a clean and press service and you receive a service like any laundry that charges you 3 AED !!!

App doesn’t work and chat took 20 mins

ssinghgp on

United Arab Emirates

Even though I’m an existing customer the app wouldn’t let me complete an order. Thought I’d try the chat. Took 18 minutes before someone replied. I took my business elsewhere

Textile Damage Experts

AT IND on

United Arab Emirates

Don’t give them your delicate suits unless you want them to be returned damaged from lapels.

Customer Service Is A Disaster

Maged El Wakeel on

United Arab Emirates

5asec has a good and premium service which is expected compared to their rates, but watch out as once something goes wrong their customer service wouldn’t be much of a help! I’m never using their services again and the reason is the customer service!

Excuses

MoeyShawash on

United Arab Emirates

The cleaning is the best, the app service and customer service are the worst. Drivers always lie, including claiming that my buildings’ parking is paid (I lived here for 3.5 years by the time this review is published), they NEVER respect pick up or drop off times per requested policy. A different excuse every time. Very disappointed.

Very bad

mais123456mais on

United Arab Emirates

I tried it for first time ever i ve sent 42 piece and they returned 38 piece with no reason where the missing pieces and they refused to give a reason Very bad services

Lacks quality

julian_husseini on

United Arab Emirates

Prices are ok. Quality not so much

Excellent Service

andyv19 on

United Arab Emirates

Really well designed app, works smoothly and service is excellent!

Store Rankings

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5asec UAE Installs

Last 30 days

5asec UAE Revenue

Last 30 days

5asec UAE Revenue and Downloads

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