POOR
Booked a taxi hours in advance of picking my 6 year old daughter up from school. Cab didn’t arrive on time. Called A4 three times and got fobbed off. I explained I had my 6 year old with me, and was told your cab will be there very soon. The taxi arrived 30 minutes late ! The weather was horrible; rain, wind, cold. My daughter was upset, wet, freezing cold. When it arrived I received no apology, no reason. VERY BAD