Sound does not work
This app was instrumental in my many evaluations for years but the sound mysteriously stopped working about 6 months ago and nothing I do seems to fix it. It’s pretty useless without that.
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🤔 The AAC Evaluation Genie app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
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This app was instrumental in my many evaluations for years but the sound mysteriously stopped working about 6 months ago and nothing I do seems to fix it. It’s pretty useless without that.
I purchased the app and it won’t show up in my device as an app that I have purchased, but it is on the Home Screen. I can open and use the app, but there is no sound to prompt children. Not sure if it is that my iPad is old or is the app just isn’t supported. I really like gathering some information using this app, but the fact that I paid money for it and it doesn’t work is disappointing.
I learned the hard way.
I love the information this app provides, but I’ve had issues with the response feedback lately. I prefer to turn off response feedback because it makes the assessment take longer. However, when it’s turned off, there is no indication that I’ve selected a response at all when I select the correct response. It does, however, make a click sound when I select the wrong response. I would like there to be a quick uniform response regardless of the accuracy of the selection.
Similar to the issue from the previous reviewer, there is no sound. I have followed the steps the developer provided in the response but there is still no sound. This has never been an issue with any apps I’ve owned in the past. Don’t waste your money
This app was amazing now it’s a nightmare. It shuts down constantly and loses data mid-test. Then later it erases students completely. PLEASE FIX IT. It was so useful!
Hi, so excited about this app! I’ve started using it with my clients and I love the info it provides. I am having the same issues that another reviewer left in May, and I see there was a reply saying there would be an update to fix the bugs, but they are still there. Clients disappearing and starting at strange places if you accidentally exit and try to return.
This app has the potential to be great. However, I have this app on three different iPads and it will not talk on any of them. I have looked and looked for troubleshooting info to no avail. I can’t find a phone number on Hump Softwares web page. I tried googling for the number and can’t find that. I just want someone to help me figure out why it will not talk. Yes, my volume is up on all three iPads! Maybe this will get the developer to contact me. Can anyone help?
This app is great and can provide very functional information, but I find that most of my clientele that I use this with get deleted somehow, which makes data comparison from administration to administration nigh impossible. Even completing it across two therapy sessions becomes difficult because the app will delete patients.
I love this app! It provides great data and support for my AAC report. It is clear and easy to use. Thank you for your tech support. Your team is responsive and supportive. My app works wonderfully. It would easily be 5 stars if the date on the results page would stay on the date that the assessment was finished, not the date it is opened to print. Or to have the dates listed each time it is opened under that student’s name.
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