Abba Cars Taxis Warrington

Thank you AbBa for collecting us on time on NYE! We didn’t think in a million years any taxi would take us but you did and the driver was great. Thank you so much ❤️

Booked a journey on the app. Couldn’t view it but it took my payment. Uninstalled and reinstalled but it keeps stalling and going round in circles. Called the office. The woman told me she had other customers to deal with and couldn’t help me for more than a few seconds. Then when I asked if they were more important than me, she said “didn’t say that”. Then not long later put me on hold for ten mins obviously hoping I’d give up eventually. So I have no idea if my booking is going to happen or not 🤷🏻‍♀️ ABBA are a monopoly in Warrington so they tend to just to do what they hell they want as long as the moneys rolling in.

I would like to say a BIG THANK YOU TO ANTHONY THE LOVELIEST P A EVER AT 6am this morning he turned a nightmare into cotton wool a do not normally praise people but Anthony you are a diamond phone delivered safely (much needed under the circumstances) I wish all the other switchboard operators were as passionate Anthony ABBA CARS WARRINGTON THANK YOU XX🩵💙🩵💙🩵💙🩵💙🩵

…

I AM NOT HAPPY. i try and make an account on this app and straight away was blacklisted. how does one get blacklisted. why.

Used Abba before and rated good - now I have to award 1 star because the taxi did not turn up on time. I rang them up and they said they are having a delay - upon tracking the designated driver, it said 20min away! It’s a hit and miss folks…be prepared to be let down.

This app, as well as the company, is useless. They are NEVER on time and constantly lie to you when chasing updates with a classic ‘it will be with you in 10-15 minutes’. Operators have no idea what they are doing and I’m sure the bulk of their hour long training session is learning how to palm you off. This company is only in business due to lack of competition in the area and I feel incredibly sorry for the drivers who have to deal with the brunt of complaints.

After waiting for a taxi for 40 minutes the company cancelled it without any notice after it stated the app it was on its way. My partner rang ABBA up and explained that the taxi never turned up and the woman said that the taxi was a Toyota and had already arrived and gone, this was not true as we stood waiting in the car park and the only car that turned up was a bmw and was not a taxi. The customer service is a joke and are just rude. I honestly think because it wasn’t a big job (£5 or something) they didn’t care as it was a Saturday night. If I could I would give ABBA no stars but I have to give them one. DO NOT USE THIS COMPANY!!!!

Booked a taxi on a Sunday morning at 8am for 8:50, had an appointment at 9:00 missed my appointment as taxi didn’t show Also majority of the time I need a taxi there is none available for over an hour

Horrendous staff in the call centre. Disgusting customer service. Make you feel like you are a burden for booking. Can’t guarantee times. Management won’t answer the phone. Debbie is the only member of staff worth having there - really tried her best with the backwards system. Stick with Uber.