ABNIC Health Vault

لو تكرمتم بإصلاح مشكلة تسجيل الدخول مع العلم تم إدخال البيانات بشكل صحيح !!

Can’t get any feedback on claims and nothing is updated … extremely bad customer service

التطبيق سيء جدا وفاشل ويحتاج إلى كثير من الإصلاحات !!

Now I can’t login I don’t know why

The app is useless

Hello everyone Today I'm going to talk about my experience with al buhaira insurance managed by next care. I took out the insurance in February and it is valid until September. This insurance was taken out through my husband's work under his responsibility. I used this insurance for 2 months, after which it began to reject my requests for tests at RAK hospital. I asked RAK Hospital to restart my test request but unfortunately the file was repeatedly rejected. I call their centre and get no updates from any employers , so each time I have to explain my situation. The HR who works with my husband has made several requests but nothing to report, they take enough time to process the file. Today I'm 36 weeks pregnant and the insurance company has asked me to pay 19,000Aed to get my insurance back. The hospital delivery package costs 5600 aed. Tell me what's in your interest as an insurer in this case if I pay more! What will I gain as a member? I've wasted time, energy and a lot of money doing the tests on my own account. Just imagine, after months of waiting for a favourable response, they ask me for this imaginary amount. No sense of humanity and no professionalism. A pregnant woman undergoing all this stress during her pregnancy only reflects their lack of professionalism and that this is an insurance company that wants to collect money without reimbursing its members. I don't recommend it at all, it's a bad experience I've had with them unfortunately for me during my pregnancy but I'm writing this post for people who want to join this insurance so be careful before taking this risk because afterwards you'll regret it.

app developer and IT team must be fired immediately

للأسوء دائماً

التطبيق لاتعمل ولا يقوم باحتياجات الشخص المؤمن عليه

Always having connectivity issues!! Even after updates. I wish if I can rate it less than a star