ACC of NYC

My 12 year old nephew can do a better job! App is basic, clunky, and totally uninspiring

I just saw a picture of a dog on a social media site and as I was looking, I directed to this app. I figured I’d look at it in the app so I could get more details on the needs of the dog that I was interested in finding out about. When I installed the app, I was informed that my payment was accepted. I came back to the app to find out more about how this app works AND what the payment was and how much I was charged. I’m well aware that I could look at my account but I just don’t understand why you would charge people to help the animals find a home. I was looking at a dog that desperately needs a foster home. Now, I don’t even see her anymore. The way you advertise and encourage people to get the app without informing them that they will be charged is a shady way of doing business? I thought you were an animal shelter/advocate?

Easy to use and find an available pet in NyC!

This is such a beautiful cause connecting people with a best friend not just a pet. I was out my first time around because I didn’t pay attention to the name. Banjo is so sweet but he is literally a baby. If your not willing to let him follow you into the shower while u bath(WAX) or even use the toilet it won’t work. He is the definition of a baby he follows u around like a lost puppy and saying it like this makes me wanna cry because he was abandoned so he has separation anxiety and I wish I could have kept him but if you have a house where your neighbors are far away or your home is sound proof he is not for you. He cries when you leave the room. Tedious is was but it was adorable when I sat on the floor for 3 hours watching tv and ever so often he’d pop his head up to make sure I was still there if I wasn’t he’d run to the door or just start barking and if u get up to leave and he can’t follow he barks.

Great app. Easy to navigate. If I had one suggestion it’s to add a filter to search for dog friendly animals for families that already have 1 dog and would like to adopt another.

If you apply your search filter and press apply nothing comes up but a loading gray page. That won’t come off, it won’t allow you to go back and even if you close and reopen it will only show the grey page that won’t load anything

The filtering options are very limited. It seems as though whenever I look through the filtering options to see about the type of dog they name you have it’s always the ones that are not adoptable, or only looking for a partner. Which frustrates me because I spent all this time searching for a pet whom I thought were an option just isn’t even an option. And for the ones with behavior issues please include that as a filtering option…it’s hard to keep track of which dog has an issue

I was very upset today as I felt my inquiries were dismissed without regard to my interests. Maybe the cat I was interested in was not appropriate for my situation but rather than have a pleasant conversation about it, I felt dismissed. I left there feeling irritated and as a result did not find a cat that I could adopt. This is unfair not only to me but to the animals in your care. Please note I would like a small cat that does not require a great deal of medical care as I am in a wheelchair and going to a vet frequently could be problematic. I will of course have them under regular veterinary care. Please treat potential adopters with more sensitivity in the future

This app makes me love life. I love seeing all the good dogs and other animals I think that they are so cute and adorable. Makes me sad that they don't all have homes. Love all the dogs and it makes me so happy when I look up a dog and it's not there because it got adopted or sent to a better place like another animals shelter. 😁🫶

The app is great in helping you find your furever pet!!