Active Blackpool Council

The staff at palatine sports Centre are very friendly and go out of their way to give you the best advice possible. For example. I advised that I was a frontline worker and they asked for my ID which I handed over. They applied a discount to my account which was nice. Staff at poolside are always happy to help and give any additional information needed about pool times and which pools to use as they change day to day. Over all brilliant service well done to all.

After many attempts it won’t let me create a membership. Will have to do it at the centre

Active Blackpool facilities and staff 5 stars - Palatine particularly helpful. Couple of improvements to use of app - (1) currently need to call reception to double check lane swimming availability as although times are noted, sometimes all lanes are taken by a club (eg the app doesn’t note that all 4 lanes noted as open are not available Weds 6.45-7.45am due to a weekly club booking); (2) availability of track not available on app so it means another call in case they have a club booking. Would be great if info like this is included in the app.

Byb. Rubbishbb a b Bbab

The teaching is fantastic, so is the pool. However, I think people should be made to walk through a shower before they enter the pool for hygienic reasons! Also, the cubicles could be cleaner, corners for instance.

I started going to the feed good factory about six weeks ago. The people are so friendly and we have a laugh! The equipment is not hard to use and safe. There is always someone there to help and support me. It gets me out and helps me with my mental health as well. Thank you so much.

An old, clunky app which is a copy and paste of the Blackpool sports website. Very difficult and frustrating to use, especially if trying to sign yourself up for using the app to book facilities. Needs a revamp desperately.

If I could choose a star rating of zero for this app, I would do. The only positive thing to say about it is that you can actually download it from the App Store, though from the looks of things, it looks as if it hasn’t been updated for two or so years. Upon opening the app, I was able to choose the appropriate sports centre near to my home, but after that, there was simply a screen full of buttons that had not been labelled at all. On tapping on one of these buttons, I could discern no different from the screen before. To the developer, you really have not tested this app out with voice-over which is screen reading technology built into Apple that enables those of us with little to no site to interact with an app. As Blackpool is trying hard, and has received grants to improve its access ability, this is an absolute must. Sport Blackpool are apparently trying to make their sport more inclusive to those of us with disability. You will do well to start with this app. We can’t book any cycle track time or access swim timetables et cetera. Extremely poor.

Oh dear. I swim and that the website redirects me to this app, as the only source of information. It takes a long time to access basic info re swimming. The entries overlap, so you can’t get info at a glance. And where’s the list of pool closures? Can you still access the full A4 printed timetable? They are available on paper at the pool, and have been on line too. They are better than this app. Just like the keypads on the lockers, having to use this app makes it harder to use the pools, not easier.

Great app easy to use the only thing maybe would be is to put the person taking the class on the timetables other than that it's great.