Frustrating
Horrible navigation and constant time-outs. It needs a better design and to be more user-friendly. It’s a pain.
Yes, Air India is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Air India app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Air India is free.
To get estimated revenue of Air India app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
4.86 out of 5
56 ratings in South Africa
Horrible navigation and constant time-outs. It needs a better design and to be more user-friendly. It’s a pain.
For the past few months the app won’t proceed further from the page where we enter the passenger details and contact information. It says “this flexibility is not supported” and shows a red mark on my email ID and phone number. Can’t understand what the error is. I have updated the app, tried a different mail ID. Jus doesn’t work.
Just because other operators have app AirIndia also has published one app. Which is third class…
I am using this application as I am traveling frequently, today I was trying to book 03 tickets, I have filled all the passengers details. But I was unable to make an payment, I tried multiple times but I has not moved to the payment. Finally I have to book my tickets through make my trip. AI need to work on payment issues.
I have not been able to log into LOYALTY as the time of 30 seconds is not enough. After several tries I have entered the OTP but still unable to log in. I have removed and reinstalled the app but still no luck. My suggestion is that you can use our phone number also. Hopefully you will have the issue corrected.
Fine Air India hired you and it’s almost a year. Your app booking crashes. Doesn’t take Amex. May be you should fire yourself and dampen customers misery with your services.
It’s been more than a week now and they were unable to help me with the name correction and top of that they canceled my daughter’s booking.. such a nonsense.
Firstly, it doesn’t open. When it does, it is extremely difficult to book tickets. APP will frequently show some errors and display that such flexibility is not allowed. While you book tickets, it is almost impossible to redeem past reward points. It is better to to go either to web portal or through agent.
I have had the worst experience with the air India App. Looks don’t matter unless the functionality works. I have been trying to purchase excess baggage from the app and the website but it’s throwing error every time. Because of this I had to face extreme harassment at the airport. Just don’t work on the looks of the app. Make it working as well.
Very bad service, change Air India name to avoid spoiling nation reputation
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Rank
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Top Free
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11
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Top Free
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51
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Top Free
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84
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Top Free
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85
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Top Free
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101
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