Air Transat

I was very disappointed in club class on this airline. Seats too close together to recline. Booked club class so we could recline seats without having to disturb person behind. Not worth the extra money. Staff lovely!! Also I thought club class could access the executive lounge. We were refused entry to this also. Not what I was expecting. Very disappointed!!!! Mrs irene Parker .

Limited functionality app that mostly tries to promote add ons like day trips etc. When I tried to find the baggage allowance for trip I was required to input my flight details despite the trip already being added within the app…and then I was met with “come back later”. The app doesn’t seem to do much else, so it’s a pretty pointless app to have from a passenger perspective, but Transat’s marketing team probably think it’s awesome. Try harder please.

Great service this will be my 3rd year going to Canada to visit my cousins. Looking forward to travelling again on the 6th June, this will be a celebration of 3 birthday celebrations in June.

Hi. The app will not allow me to follow flights from Uk. All as ok until recently. Please correct Regards Charlie

I’ve flown with Air Transat twice in the last 9 years and I’m using the airline again this July 2024. On all occasions I’ve flown from Manchester to Toronto to see my wife’s family. Air Transat have 2 seats together on most flights and that’s what we prefer. The on board staff are very friendly and helpful. And I won’t use anyone else. 10 out of 10 service.

Lovely staff, looked after well with drinks & food. Really gentle flight, perfect take off and landing 👍

The flight information is helpful. Less so when I go to order from the bistro menu (included Option Plus) and it won’t let me!

Flight excellent however cost of paying £35 for upgrade in seating to a row aisle seat exorbitant. Not comfortable when being continually disturbed by the flight crew walking past particularly at meal times.

The ladies on today eliminated the stress for us as we didn’t have the up to date eta for a new passport for Canada. They helped us to fill in a form and very thankfully got the required paperwork emailed to us. This was at Gatwick this morning ! Again many many thanks!Sheila

Flight was delayed for over two hours and they failed to shut the door and broke it and had to call maintenance over to fix it on the spot. The plane even had condensation in it. Don’t fly with them (especially if tall there’s no leg room) On top of that we was told we would be able to watch films on our 8 hour flight, however wasn’t granted any screens and was told to use this pointless app. Not happy 🤬😡