AIR.ai

The Schedule option is very buggy. I get a 50-50 chance of not turning on and/or off my air purifier. Please fix!

The Wi-Fi option is useless. Buy a different brand that actually works as advertised.

I have an APH320. So many issues with this half baked app. Giving it 2/5 stars because the unit itself works great at its job. Ok so let’s start with pairing. I had to make my WiFi 2.4ghz and 5ghz bands have the same name because the app would only detect and list the 5ghz band but wouldn’t allow it to connect because the network is not a 2.4ghz band. Which is the only band supported. If 5ghz is not allowed, then why do you allow me to see and connect to it but not see or connect to the real 2.4ghz band network?! This is a common issue I’m finding with many of todays wireless technologies. Anyway, with the WiFi signals operating as the same name, which my router supports thankfully, (go Nighthawk) the connection will work. Next up, is the real kicker and part of why I bought this freaking thing in the first place was to add it to my one-technology-ecosystem I.e. AMAZON ALEXA. tried doing this so very many ways and it never ever EVER works. Tried pairing the device from the app and adding it through the Alexa skill for Airia. Doesn’t work. Alexa wants to literally add the device itself but since it’s already paired with the Airia app, it won’t ever pair. I even tried unpairing it from Airia and then pairing through Alexa but it still won’t find the device in Alexa. I’ve found using the app is relatively simple but it also doesn’t allow for any good features especially in scheduling like changing the fan output / strength from 1 to 2 or 3 etc .. only things scheduling allows for is to turn it off or turn it on. Really really really pointless. All in all, there’s no reason to even use this app aside from getting the unit to actually turn on since it’s REQUIRED to do so in order for it to even work. What a joke!

The worst hardware register experience ever. Graphics do not match the product experience. Asks me twice for the same WiFi password. Fails every time to register. Tried to register 20+ times. Super confusing app flow to pair. There seems to be different ways to pair but the user does not get to choose the path. PLEASE- fix your hardware and software. Don’t continue to frustrate your users.