Airwallex

Even if every papers has been provided and every justification has been given. The first transaction made has been refused.

Still can’t convert properly, every single time your app would multiple by 100 the amounts and say we don’t have sufficient balance. 😡😡😡 It’s been 3 months you have this bug, FIX IT!!!

Après deux années d’utilisation, j’ai décidé de retourner chez Stripe. Le support d’Airwallex se fiche éperdument de nous. Quant aux soit disant « Account Manager », il/elle est aux abonnés absents.

I wouldn’t waste your time they cherry pick who they allow to use it and don’t even have the decency to tell you why you can’t use their app. Others are easy, better and have a much better way of communicating.

Stop logging users out

So good

application is complicated and the questions and required documents are Beyond what the platform should ask for

Extremely frustrating that we’ve time you receive a higher amount the transaction is set as pending and more information is required. I thought running my business would be easy now I’m having to worry about cash flow with money that is already mine. Absolutely ridiculous. Avoid at all cost

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Extremely frustrated that I cannot make transfers in the app, only on a laptop. There is also no easy search functionality for transactions spanning back 12 months. When will this be fixed, it seems so basic!!