Allegheny County Libraries

7/13/24 What happened?? I used to love this app and used it often. Now it won’t open. 😡 UPDATE 8/6/24 I uninstalled and reinstalled the app and it appears to be working now. Not sure why this was necessary. Hopefully there won’t be more trouble.

The application used to work fine and now it tries to open and then closes again. No messages, nothing. Please fix this asap.

This app crashes often and generally can’t be fixed without uninstalling and reinstalling. However, the app is the only way to see your position in line while waiting for physical books. The website will only show you the total number of people waiting, not the number of people in front of you. Please either add waiting position number to the web portal interface or fix this app. It’s silly to have to use a broken tool over a good one.

App is basically useless for the last month.

This app has been crashed for weeks, and is terribly slow when it does work. It’d be nice to have a fully functional, faster app once a fix is made as we use the library quite frequently.

When I got into the app it ask for which library is mine and I clicked my library and then it ask if this is correct and I said yes and then it took me to a white screen and then took me out of the app to my home screen and then I click it again and it just brought me back to Home Screen. Idk what’s going on!

I have been a fan of this app for a while, but recently it's been crashing and won't open unless I uninstall and set it up again. I think this app has great potential. I really like using it to keep track of all my checkouts and holds, but lately it's just not working properly for me.

Okay app under best circumstances. Like being able to place holds. But I’d constantly crashing lately. Search function is lacking and wish it kept track of previously checked out books.

THERE IS A PROBLEM! THE APP IS GIVING ME ISSUES! I TRIED REINSTALLING THE APP, UPDATING THE APP, UPDATING MY PHONE, ETC. NOTHING WORKED! IT CRASHED AND NOW THE APP WILL NOT OPEN!! I CAN'T GET AHOLD OF ANYONE!! THE KINKS NEED TO BE FIXED RIGHT NOW!! THIS APP IS CRASHED AND WON'T OPEN AT ALL!! THIS IS NOT HARD OF A CONCEPT!! GET IT TOGETHER AND FIX THIS NOW!! THIS IS RIDICULOUS!!

This is useful at times, while being a huge annoyance at others. There’s so much needed to be improved, but I fear this is the best that we’re going to get for a while. Selecting the library for holds is one, who wants to scroll through all the libraries in a tiny box. The search function doesn’t allow for the customization that the website allows.