Bad Customer Service
Very bad attendance to the communication on WhatsApp
Yes, AlokozayShop Online Grocery is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The AlokozayShop Online Grocery app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
AlokozayShop Online Grocery is free.
To get estimated revenue of AlokozayShop Online Grocery app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
Very bad attendance to the communication on WhatsApp
When i ordered alkozay energy drink for 3-5 times And it's not delivere yet
The app is not bad but seems useless. Seems The online shopping is is not active. I mad an order and is pending for a week with rrsponds
Delivery takes forever to deliver your order, never deliver it on time and customer service don’t even get back to you. I have tried the app twice and def not again… uninstalling.
My order is 3 days late and everytime i text whatsapp they just apologize but order never comes
Unfortunately support isn’t attentive nor responsive and often sounds like useless chatbot replies .. Delivery service on the other hand isn’t by any means better punctual, too absent , and very unreliable; they didn’t not send any delivery update on the day of delivery despite showing “out for delivery” on the app .. and of course did not receive my order on the planned date. Horrible service, probably first and last order
I received an email at 12pm saying my order is dispatched and on the way, i started calling customer service every 20 mins from 5 to 7 to check with them the status of the delivery but no response, i went to whatsapp and whoever is handling the communication is the biggest lair i ever met, he kept delaying snd manoeuvering till it reached 7.30 pm and stopped answering My message to management, you have set up the delivery timings for a morning session and an evening session and with a customer service working hour ending at 7pm while delivery, its claimed that its till 10 pm, respectfully, i recommend that you higher more personal for customer service and make sure then work till 11 pm and have a delayed starting time - dont set an expanding mentality into a market where customer satisfaction is a key component and teach them to respond properly
Fast Delivery and Products are So Good!
To facilitate the payment process, please add payment via Apple Pay
Most cost effective and premium products. Being more then 3 years purchasing from AlokozayShop , Not even a single product is quality compromised. With excellent and timely delivery services, with impressive packaging. 5 stars and keep it up team alokazay.
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