Bad app
The app never works correctly and no trustable when you need to have access to your account
Yes, Alterna Bank Mobile Banking is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Alterna Bank Mobile Banking app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Alterna Bank Mobile Banking is free.
To get estimated revenue of Alterna Bank Mobile Banking app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
The app never works correctly and no trustable when you need to have access to your account
I can’t log on to my small business banking account. Information is correct, I can use a browser just fine, but can’t log in on the app. Annoying.
I can log on a browser and I just reset my password. Alterna support says it’s an app issue and just too bad. Useless
MUST ADD 2FA WHAT ARE YOU WAITING
Since last year the last update I can’t open app it’s ridiculous for big bank can’t have a functioning app
This app is constantly down at the most inconvenient time. The friday of a long weekend its not working. Alterna already has limited branches, the whole point of this bank is that its an online bank. How fo you have this much issues which essentially makes your whole business premise null.
The old app was good and worked well. The new app is terrible. Biggest issue is that transactions can only be viewed on half the screen, showing no more than 2 or 3 at a time. This app is bad enough that I’d consider leaving Alterna Bank because of it
Maybe it reads certain cheques, but definitely not the ones I’m trying to deposit. I’m constantly getting an error that says “Neither of these images appear to be the back of the cheque,” even though the back has “BACK” printed on it in large letters. And here I thought we were entering the AI era. Off to my other bank with this; good thing Alterna isn’t my only one.
Nevermind
On an iPad: 1. No way to print monthly statement except by taking a screen shot and then printing thru photos. 2. Very hard to even find out how to log out (so easy on home page of old app) 3. Awkward to navigate to allow me to view e statements. 4. The keyboard is half size compared to the old app and I don’t want to have to unlock rotation just to use this app. 5. I could not even use the old alterna app as it wouldn’t let me complete the profile page that is mandatory for the new site; I called them and 20 minutes later she was out of ideas and I was the one who figured out that I had to discard the old app and download this new app to be able to access my banking. THE OLD APP WAS MUCH BETTER
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