Amazon Music for Artists

I have tried multiple avenues to get my artist created on Amazon. My album and singles are still on another artists page. I’m unable to track my stats. Useless.

Have been waiting for weeks for competent support. Non-existing at the moment. Multiple mails sent; tried chat function. No support. Still don’t have access to artist profile and about to delete the app. Really expected more from Amazon.

Nearly impossible to get your account verified, horrible artist support, and screw ups that hurt musicians financially and musically. Just stick with the usual that actually work, like Spotify for Artist and Apple for artist.

I have had a problem claiming my artist for over a year already and they still don’t let me do it. I don’t understand how when I call for help the customer service people don’t even understand my question and sound like it’s a third world country service center I’m furious cuz they got me looking like an unprofessional artist with their wack representation of me and my brand

I’ve been waiting months for an email but I can’t get a hold of anyone. They seem oblivious to what the app is when I call customer service. I don’t think this app is gonna work out, I can report about music and remove it but cant get a confirm. It was so hard to get my account which was took over by someone else.. And customer service had no idea this app even exist..

Analytics are reported every hour which is very informative never any problems with app plus you can pitch your song with in the app plus other details

I’ve been waiting months for an email but I can’t get a hold of anyone. They seem oblivious to what the app is when I call customer service. I don’t think this app is gonna work out, I can report about music and remove it but cant get a confirm.

I don’t understand how they deny me my own artist page and then they don’t offer any support for figuring out how to fix the issue

The artist support on this app routes to regular Amazon support. I’ve tried to contact Amazon and they can do nothing. I need to be helped with an important issue that only Amazon music for artists can do. This needs to be looked at. Please reach out to me 🙏

I had a group of people play me a lot and it only says I have 2 plays. It’s not accurate but some days I see the numbers go up a lot. I just want to make sure all my plays are recorded