---
title: "AMS Connect - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "A convenient and intuitive mobile app specifically created for AutoMed Systems patients to create and manage their appointments.  Patients can search for their desired clinic registered with AutoMed S"
---

# AMS Connect — Australia
> AutoMed Systems Connect

![AMS Connect App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/6a/f6/50/6af65058-5fcb-8d19-b289-7abf13283628/AppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/434x0w.png)

**Developer:** [AutoMed Systems Pty](https://apptail.io/developer/automed-systems-pty-HUkb) (Australia)
**Category:** Medical
**Rating:** 4.7/5 (25,264 ratings)
**Price:** Free
**Bundle ID:** com.automedsystems.AMSConnect
**Store:** Apple App Store
**Country:** Australia
**Version:** 2.15.4 (released 2026-02-11)
**Original Release:** 2017-09-24
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1287845236)
**AppTail Page:** [https://apptail.io/app/ams-connect-Vmub/australia](https://apptail.io/app/ams-connect-Vmub/australia)

## AMS Connect Description
A convenient and intuitive mobile app specifically created for AutoMed Systems patients to create and manage their appointments. 
Patients can search for their desired clinic registered with AutoMed Systems to make appointment. 
Patients can view their appointment details, cancel appointments no longer required and make additional appointments all with the click of a few buttons. 
Appointments are confirmed in real time with no further actions required.
Family Members can also be added.
The services, appointments, and times available on the app are those that your clinic has approved to make available online. 
If your appointment type is not visible, please contact your clinic directly during business hours to book.

## AMS Connect Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ff/1a/ba/ff1aba70-fecc-cb50-532e-a063a7a25861/d0960329-156e-4bc7-9316-d840f1ac0004_Slice_1.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/aa/d9/48/aad948fc-84c6-5148-396d-d84343e867f7/a06fa0a3-840b-4e03-b61e-073ad5786bc9_Slice_2.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a9/a4/c8/a9a4c892-aa0b-d74d-cf11-2f714cffbbd6/7d840c36-a7e3-4b0b-a6f6-82cae3f34239_Slice_3.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/06/43/a9/0643a9ab-375e-3ae6-afec-8e6b795cc5d8/0db54b3f-7b69-42d9-bd9d-154cae0f63da_Slice_4.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/64/1c/7a/641c7abb-8069-bb71-b93b-699f035a024a/4eebefc6-8fc0-4a0b-b16e-cb17d11c6781_Slice_5.png/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/b4/27/ae/b427ae18-a227-8fa5-5e1b-97d25b5b44e4/7ea8209e-a20b-4d68-93e8-6d32ed5e565d_Slice_6.png/1284x2778.png)

## AMS Connect Rating Breakdown in Australia
- 5 stars: 21,042 (83%)
- 4 stars: 2,825 (11%)
- 3 stars: 741 (3%)
- 2 stars: 222 (1%)
- 1 stars: 434 (2%)

## AMS Connect Reviews in Australia

### *---- "Stupid"
Don’t download it because the developer’s not committed to making it work properly. Too little, too late. Not good enough. Won’t do.
-- andrebrook, 2025-01-04

### ***** "Great App"
Easy to use and so helpful in making appointments outside of the clinics hours. I love being able to check in to my appointments via the app when arriving at the clinic.
-- Kimboolay 1, 2025-01-04

### **--- "Could learn from Hot Doc"
Have had to re-enter my details several times over the past few months since my GP practice switched from Hot Doc. Extremely annoying. 

UI is a bit meh. I will be campaigning for my doctor’s practice to return asap to HotDoc as it is a much better interface and way more reliable.

UPDATE AFTER DEV RESPONSE: I have *never* logged out. The issue re logging back in is happening spontaneously. Hence my rating and original comment. I can see from other reviews that other users are experiencing the same issue. If the developer’s response is to blame users for doing something (logging out) that users are NOT doing, instead of the developer actually addressing the problem, then this says all you need to know about the quality of this app.
-- Ozpsych, 2025-01-03

### *---- "Rubbish app"
Rubbish app, has made me re enter everyone’s details three times now
-- jb24, 2024-12-27

### ***-- "Comment"
Logs me out to often
-- basilbeagle, 2024-12-19

### *---- "Forced to update to an inferior version"
I was forced to update the app and it is now unusable for me. 

It is significantly slower. Every tap takes 6-16 seconds to load. 

Instead of being able to select my specific doctor and look at their available dates like before, I have to scroll the find them through all the clinic's many doctors. Then, rather than skipping unavailable weeks and taking me straight to my doctor's next available appointment like it used to, I have to tap through each week until there's an available appointment. This is an issue when my doctor is always booked out three months in advance (and sometimes more), made so much worse by the slowness of the app. It's taken a 30 second long process and turned it into 5+ minutes of unnecessary wasted time. 

I made it to February before I gave up and booked online direct through the clinic. 

I cannot fathom why this would be seen as an improvement. Why fix something that isn't broken? 

There's also no option to manage family members unless I add them as a dependent. 

Overall, I will have to go back to booking online until this is rectified. I used the app because it was easier than booking online, but that's no longer the case so there's no point.
-- sailortwips, 2024-12-13

### *---- "Not user friendly"
Not user friendly likes the other one better, hard to navigate
-- Hammo Girl, 2024-11-25

### **--- "Working well until update required"
Was working well initially until an update was required & has wiped all the families information from the App
-- cmrlap, 2024-11-25

### ****- "Jc"
Will use again
-- jimmu sama, 2024-11-23

### **--- "Keeps freezing, making it unusable"
It freezes right at the point where I’m trying to confirm an appointment. I’ve tried restarting the app and my phone. Didn’t happen until recently and very frustrating
-- Sashasct, 2024-11-18

### ***-- "AMS on the iPad is not yet fit for purpose — but is it good enough?"
I can use AMS Connect on my iPhone and its ok, but only works in vertical or ‘portrait’ mode. On the iPad it insists I turn my iPad the same way, which is a bit hard when you have a keyboard attached to it. Most other apps these days allow both wide (landscape) and high (portrait) versions. Not AMS COnnect. 
Two other issues… a) They used to promise to add any doctor’s appnt to your calendar and it failed every time. This is now fixed. Thank you. 
 b) I enter my first and last names, and suddenly it addresses me with a familial diminutive - like Freddy instead of Frederick. I dont want an app talking to me like it knows me. Yet there is no obvious way I can get in and change this setting. If you find one please let me know. 
(This is very hard to read on the side, since I am typing. on the iPad’s keyboard but the text is going from bottom to top).
Im disappointed they have not updated their software to work on all sized devices, not just phones. I probably should make it 2 stars not 3, am I being too generous?
-- bdc_from_oz, 2024-11-14

### ***** "Easy"
Works well and easy to use
-- In Tuitivr, 2024-11-07

### ***-- "Logouts"
After every few days, the app seems to reset. I end up having to set up the app all over again as though I’m a new user
-- niki7600, 2024-11-04

### ***** "Easy to use"
This app is great. It makes life so much easier and it’s easy to use. It is information at your fingertips.
-- Jenni Smurf, 2024-10-31

### **--- "Not working"
First time user to the app and I’ve been trying to book an appointment, but can’t get past the point of sending a confirmation code. I downloaded the app only because Th e desktop version of the service wasn’t working either. Pretty frustrating. Seems like a fault with the system both via app and the usual website booking system. Will it be fixed soon?
-- AQR3000, 2024-10-29

### *---- "Deleting"
Keeps deleting my kids profiles
-- Theyrhey, 2024-10-28

### ***-- "Its all changed (again)"
Just had to re enter all details again.What a pain
-- Alcapaca, 2024-10-25

### ***-- "AMS APP"
App is difficult to navigate
-- buckiec, 2024-10-23

### ***** "Great user interface"
Normally these gp booking apps suck. This app works  great, impressed me.
-- KiSM3, 2024-10-20

### ***-- "Bugged"
It’s not showing future appointments
-- Joedz20, 2024-10-19

[View all AMS Connect reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## AMS Connect Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Australia | Medical | #18 |

## AMS Connect Discovered Keywords
- ams connect
- our medical
- ams app
- auto med systems
- automed
- ams
- ams pro

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---

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